Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
By assessing the effectiveness of various vendors and channels that enhance customer engagement, we assist you in minimizing financial inefficiencies, decreasing customer acquisition expenses, and consistently surpassing your sales targets. Channel99 brings together marketing and finance departments to eradicate marketing waste, lower acquisition costs, and improve the predictability of your sales pipeline. With access to pertinent contextual benchmarking and collaborative tools designed for comprehensive measurement and assessment of marketing efforts across all channels and vendors, you gain an impartial foundation for evaluating your digital expenditures. Gain insights into which channels attract high-quality visits from target accounts, and analyze your performance against industry standards on a channel-by-channel basis, enriching your reporting with valuable context. This comprehensive approach not only fosters collaboration but also empowers you to make informed decisions regarding your marketing strategies.
Description
Our Virtual Shopping Assistant, powered by artificial intelligence, effectively pinpoints and transforms sales opportunities within customer chat platforms, simultaneously lowering customer service expenses. It boasts the capability to convert 20% of online interactions into sales without affecting customer support operations. Envolve functions as a performance marketing channel that enhances both on-site conversion rates and average order values, while also cutting down on re-marketing expenditures. The chat A.I. meticulously analyzes customer inquiries to discern their intent, ensuring that requests requiring human intervention are directed to your support team. Meanwhile, inquiries related to sales are seamlessly guided through an automated sales funnel that aligns customers with relevant products from your website and product inventory. All product details showcased by Envolve are sourced directly from your product feed, granting retailers complete authority over the content presented. This innovative approach not only boosts sales but also optimizes the overall customer experience.
API Access
Has API
No
API Access
Has API
No
Integrations
TUNE
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Channel99
Founded
2022
Country
United States
Website
www.channel99.com
Vendor Details
Company Name
Envolve Tech
Founded
2013
Country
Gales
Website
envolvetech.com
Product Features
Marketing Attribution
Attribution Modeling
No
Audience Segmentation
No
Conversion Tracking
No
Cross-Channel Attribution
No
Customer Journey Mapping
No
Multi-Touch Attribution
No
Predictive Analytics
No
ROI Tracking
No
Product Features
Conversational AI
Code-free Development
No
Contextual Guidance
No
For Developers
No
Intent Recognition
No
Multi-Languages
No
Omni-Channel
No
On-Screen Chats
No
Pre-configured Bot
No
Reusable Components
No
Sentiment Analysis
No
Speech Recognition
No
Speech Synthesis
No
Virtual Assistant
No