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Description
Don't allow your latest features and thrilling projects to be overlooked in a blog or newsletter; instead, showcase your hard work to every customer and keep them informed about your ongoing improvements. We recognize that custom categories and domains are essential for any changelog, which is why we provide them at no cost to all users. Design a changelog that reflects your company's identity rather than conforming to arbitrary constraints. Our user-friendly editor streamlines the posting process, enabling you to create attractive and compelling updates in just a few minutes. You can select from inline or sidebar widgets to ensure your changelog remains prominently displayed on your landing page without disrupting the customer experience. Additionally, engage your most valuable prospects and loyal customers by providing email notifications for your key updates and new features. This proactive approach not only enhances visibility but also fosters a deeper connection with your audience.
Description
UserJot consolidates customer insights from various sources, such as Slack conversations, support requests, emails, and spreadsheets, into organized boards that can be either public or private, allowing both users and team members to vote, engage in discussions, and prioritize ideas collectively. The platform features intelligent grouping that automatically organizes similar requests, and the vote counts highlight trends in feature demand, providing engineering teams with clear guidance on what to develop next. Additionally, it creates a public roadmap that evolves as ideas progress and generates synchronized changelogs to inform users when new features are launched, effectively completing the feedback loop. UserJot accommodates anonymous guest submissions, offers effortless setup without requiring credit card information, and allows for easy management of boards, votes, and discussions without manual intervention. By integrating the processes of feedback collection, prioritization, roadmap creation, and release communication into a single, user-friendly interface, UserJot enables SaaS product teams to make informed decisions, accelerate feature delivery, and minimize customer attrition. Furthermore, this comprehensive system enhances collaboration among team members and ensures that all voices are heard in the product development process.
API Access
Has API
API Access
Has API
Integrations
Google Calendar
Slack
Pricing Details
$19.95 per month
Free Trial
Free Version
Pricing Details
$29 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChangeCrab
Website
changecrab.com
Vendor Details
Company Name
UserJot
Country
United States
Website
userjot.com
Product Features
Product Features
Customer Feedback
Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback