Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Certeza is a platform designed for businesses in Colombia that focuses on debt collection and payment reconciliation. It efficiently manages receivables by following established business rules and facilitates communication through various channels such as WhatsApp, SMS, email, and phone calls while overseeing internal tasks. The system captures responses, commitments, and agreements, reconciles payment references with obligations, and keeps a detailed, auditable account history alongside operational reports. The implementation process begins with a carefully monitored pilot program and includes support from a dedicated Customer Success specialist. Clients are allowed to use their existing ERP, accounting systems, CRM, and payment gateways, while also retaining control over sensitive decisions. Certeza is equipped to handle preventive, administrative, and extrajudicial pre-legal collection processes. Importantly, it refrains from lending money, holding funds, repairing credit histories, initiating lawsuits, executing seizures, or offering legal representation. Pricing is based on performance and varies according to individual contracts, ensuring that clients receive tailored services that meet their specific needs. This flexibility allows organizations to effectively manage their receivables while maintaining their established practices.
Description
Specialized software designed for debt recovery, credit control, and managing accounts receivable enhances efficiency and cuts costs compared to conventional methods and manual procedures. By automating communications through letters, emails, and text messages, as well as implementing business rules, it allows collectors to focus on more valuable tasks such as engaging with customers. A variety of proven workflows assist users in navigating the cash collection process as effectively as possible. Users can accept one-time payments or set up recurring payments, automating payment commitments without the need for a card terminal. This comprehensive solution streamlines communication throughout the entire debt management cycle, ensuring that customers can be reached via letters, emails, or SMS while optimizing recovery efforts. Additionally, the integration of these tools fosters a more productive working environment for collectors, ultimately benefiting the overall financial health of the organization.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$0
Free Trial
Free Version
Pricing Details
$500.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CERTEZA FINTECH S.A.S.
Founded
2026
Country
Colombia
Website
certeza.app/
Vendor Details
Company Name
Expert Revenue Systems
Website
expertrevenuesystems.com/ie/collector/
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management