Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.
Description
Orchestra is an AI-driven, communication-focused work platform that seamlessly integrates messaging, task management, calls, documents, and media into a single cohesive workspace, aiming to minimize context switching and enhance work alignment. Within Orchestra, conversations and tasks are closely intertwined; any message can easily be transformed into a task that exists within the same chat, and dedicated chats for tasks are available exclusively to relevant participants. Projects and tasks coexist with discussions, featuring customizable fields, various views like lists and kanban, sorting options, grouping, filters, and nested relationships that remain visible in context. Communication through calls, whether voice, video, or asynchronous updates, occurs directly within chats and can incorporate features like automatic transcription, translation, or summaries when needed. Documents, pages, and media are organized in a manner that keeps them accessible and easy to find, rather than dispersed throughout the platform. Additionally, the platform is equipped with AI agents that assist with tasks such as summarizing, taking meeting notes, and providing contextual support, enhancing overall productivity and collaboration. Ultimately, Orchestra seeks to streamline workflows by ensuring that all necessary tools and resources are readily available in one place.
API Access
Has API
API Access
Has API
Integrations
Zapier
Asana
Discord
Dropbox
Figma
GitHub
GitLab
Gmail
Google Calendar
Jira
Integrations
Zapier
Asana
Discord
Dropbox
Figma
GitHub
GitLab
Gmail
Google Calendar
Jira
Pricing Details
$30 per seat per month
Free Trial
Free Version
Pricing Details
$10 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Webgroup Media
Country
United States
Website
cerb.ai/
Vendor Details
Company Name
Orchestra
Founded
2023
Country
United States
Website
orch.so/
Product Features
Collaboration
Brainstorming
Calendar Management
Chat / Messaging
Contact Management
Content Management
Document Management
Project Management
Real Time Editing
Task Management
Version Control
Video Conferencing