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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Sales Invoicing allows for the straightforward creation of invoices directly from the point of sale (POS), offering the capability to either print or email the details to customers. Every invoice is automatically archived in the customer profile and securely backed up for your ease of access. These invoices are easily searchable, and the totals are immediately updated in the reports. Such functionalities will streamline your invoicing operations and enhance overall business efficiency. Additionally, Repair Management equips you with the necessary tools to oversee your entire repair service. You can establish a customizable checklist for device testing, generate estimates, assign tasks to technicians, and create personalized repair statuses. Once repairs are completed, the tickets transform into invoices linked to your customer records for effortless retrieval. The features related to ticketing for repairs are designed to assist you in managing and expanding your repair business while being versatile enough to fit seamlessly into your current workflows. Furthermore, this comprehensive system ensures that all aspects of your invoicing and repair management are cohesive and user-friendly.

Description

DepotService360 is a comprehensive service management platform tailored for businesses that deal with product returns, repairs, calibration, warranty services, and customer inquiries. This solution streamlines the entire depot service process, empowering teams to efficiently handle everything from initial customer interaction and RMA generation to receiving items, conducting inspections, providing quotes, executing repairs, performing quality checks, shipping products, managing billing, and generating reports. The tool is specifically crafted to enhance service teams' oversight of each phase within the repair workflow, ensuring that customer information, work orders, components utilized, technician activities, invoices, and service history are all systematically organized in one centralized location. Additionally, it offers integration capabilities with ERP systems, facilitating seamless access to customer records, inventory data, invoicing, credit memos, and analytical reporting, ultimately improving overall operational efficiency. By providing a holistic view of the service process, DepotService360 aims to elevate customer satisfaction and streamline service delivery.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

$29.99 per store per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CellStore Software

Founded

2012

Country

Canada

Website

cellstore.co

Vendor Details

Company Name

RMB Solutions

Founded

2005

Country

United States

Website

rmbsolutions.net

Product Features

Repair Shop

Barcode Support
Billing & Invoicing
CRM
Intake Forms
Inventory Management
Parts Inventory Management
Point of Sale (POS)
Repair Tracking
Work Order Management

Product Features

Returns Management

3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection

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