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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Catalyst empowers modern GTM teams to shift from activity-based work to outcome-driven customer growth. By focusing on business results rather than adoption checkboxes, teams help customers realize value faster and more consistently. The platform connects sales, CS, and revenue leaders around one shared mission: driving recurring impact that leads to renewals, expansions, and advocacy. Automated journeys and digital touchpoints ensure every account receives the right value moment at the right time. With built-in insights, Catalyst reveals the “why” behind customer performance metrics so teams can proactively adjust strategies. Leaders gain clarity into risk, opportunity, renewal health, and expansion signals across the entire customer lifecycle. Customer-facing teams can finally focus on what matters most—helping customers achieve their outcomes. Catalyst turns post-sales into a revenue engine instead of a cost center.

Description

Enable your Customer Success team to deliver exceptional customer experiences by utilizing advanced analytics, automation, and robust project management tools. There's no need to sacrifice functionality for simplicity; easily onboard your team with ready-to-use integrations and project templates. After that, tailor unique customer experiences through scalable customization and automation features. Vitally brings together customer data from your entire technology ecosystem, allowing you to proactively spot trends and harness insights for an outstanding customer journey. Imagine having access to CRM, product analytics, support inquiries, emails, NPS results, and revenue information all consolidated in a single interface, enhancing efficiency and decision-making. This holistic view empowers teams to respond swiftly and effectively to customer needs.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

5X
Amazon Redshift
Axis LMS
BI Book
Census
Comet Backup
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
Intercom
Lantern
Matia
Mixpanel
PostgreSQL
Refold
Snowflake
Superjoin
Weld
Zapier
Zendesk

Integrations

5X
Amazon Redshift
Axis LMS
BI Book
Census
Comet Backup
Google Cloud BigQuery
HubSpot CRM
HubSpot Customer Platform
Intercom
Lantern
Matia
Mixpanel
PostgreSQL
Refold
Snowflake
Superjoin
Weld
Zapier
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$99.00/month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Totango

Founded

2010

Country

United States

Website

www.totango.com/products/catalyst

Vendor Details

Company Name

Vitally

Founded

2017

Country

United States

Website

www.vitally.io

Product Features

Customer Success

Account Alerts
Account Management
Communication Management
Customer Engagement
Customer Lifecycle Management
Health Score
Onboarding
Revenue Management
Usage Tracking / Analytics
Win / Loss Analysis

Alternatives

Alternatives