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Description
Boost your sales and enhance customer loyalty through personalized SMS shopping experiences facilitated by skilled professionals.
Make each customer feel like a VIP; regardless of whether you operate in beauty, health, apparel, food and beverage, or travel, Cartloop allows your customers to connect with a real person, creating a shopping experience that they'll eagerly share with others.
In an era where traditional live chat falls short, provide your clients with the most seamless shopping experience on their preferred devices, effectively reducing purchasing obstacles while delivering an exceptional customer journey precisely when and how they desire it.
Utilize Conversational Flows to encourage re-engagement, promote upsells and cross-sells, and send timely reminders, ensuring proactive communication with your shoppers during critical moments, such as when they leave items in their cart or after receiving their orders.
This approach not only fosters loyalty but also encourages repeat business, making every interaction count towards building lasting relationships with your clientele.
Description
Manifest AI is an AI-powered customer service and marketing automation platform designed to help ecommerce businesses improve shopping experiences and manage customer interactions. The software provides autonomous AI agents that handle product inquiries, order tracking, returns, exchanges, and other common customer support requests. Its AI shopping assistant analyzes product catalogs, customer questions, and store information to provide personalized recommendations and help shoppers find suitable products. Manifest AI supports omnichannel conversations across website chat, email, WhatsApp, Instagram, and voice, allowing businesses to engage customers through multiple communication channels. Its no-code Agent Builder enables users to create specialized AI agents with custom instructions, triggers, guardrails, verification requirements, and access to external tools. Prebuilt agents support product sales assistance, order cancellations, returns management, and other ecommerce workflows. Marketing automation capabilities include abandoned cart recovery, personalized campaigns, proactive product recommendations, and post-purchase engagement. Conversion optimization features provide A/B testing for chat widgets, quizzes, and product page elements, along with analytics for engagement, conversions, and customer satisfaction. The platform integrates with Shopify, WooCommerce, BigCommerce, Gorgias, Zendesk, Freshdesk, and other business systems to support coordinated customer service and marketing operations.
API Access
Has API
No
API Access
Has API
No
Pricing Details
$100 per month
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cartloop
Founded
2020
Country
United States
Website
www.cartloop.io
Vendor Details
Company Name
BIK
Founded
2019
Country
United States
Website
getmanifest.ai
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
eCommerce Marketing
AB Testing
No
Abandoned Cart Email
No
Analytics / ROI Tracking
No
Customer Data Profiles
No
Dynamic Content
No
Email Marketing
No
Email Personalization
No
Facebook Ads
No
Google Ads
No
Product Recommendations
No
Push Notifications
No
Retargeting
No
SMS Marketing
No
Search Marketing
No
Segmentation
No
Signup Forms & Popups
No
Social Marketing
No
Triggered Emails
No
Website Visitor Tracking
No
