Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CareMessage is a platform designed for patient engagement specifically tailored for safety net organizations, merging user-friendly technology with a commitment to health equity. The Health Equity Engine is meticulously designed to enhance collaboration with staff, expand organizational capabilities, and contribute to better population health outcomes. It facilitates a comprehensive patient lifecycle management through innovative messaging tools that automate engagement processes for patients who may have missed appointments, lack ongoing care, or are curious about additional services. Additionally, CareMessage offers support for various initiatives such as recall campaigns, targeted patient outreach, proactive reminders, automated rescheduling, follow-ups for no-shows, satisfaction surveys, referral tracking, and two-way communication. By focusing on closing care gaps, it enables precise engagement strategies that address quality measures such as HEDIS, UDS, and GPRA, utilizing clinically validated content, tailored population segments, targeted outreach initiatives, health education, coaching, and automated pathways for managing care gaps. Ultimately, CareMessage stands as a pivotal resource in advancing health equity and improving the overall quality of care.
Description
In today's world, patients seek seamless digital interactions across various aspects of their lives. By utilizing athenahealth’s patient engagement solutions, healthcare providers can enhance the patient experience while simultaneously alleviating the administrative burden on their practice through automated messaging, appointment reminders, and more. The user-friendly patient portal allows individuals to conveniently book appointments, fill out forms, and process co-payments online at their leisure. This streamlined approach not only simplifies scheduling and payment for patients but also leads to a decrease in no-shows and boosts revenue collection for healthcare providers. By enabling meaningful connections between patients and providers, athenaTelehealth offers a safe and secure alternative to traditional office visits, facilitating effective care management. Moreover, our patient engagement services can significantly reduce no-show rates, potentially leading to a 4% improvement in appointment attendance, ultimately contributing to a more efficient practice. Embracing these tools can transform the way healthcare is delivered, ensuring that both patients and providers benefit from enhanced accessibility and communication.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Reputation.com
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CareMessage
Founded
2012
Country
United States
Website
www.caremessage.org
Vendor Details
Company Name
athenahealth
Founded
1997
Country
United States
Website
www.athenahealth.com/solutions/patient-engagement
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No
Product Features
Patient Engagement
Appointment Scheduling
No
Care Planning
No
Collaboration
No
Messaging
No
Mobile Access
No
Patient Education
No
Patient Portal
No
Personal Health Record
No
Progress Tracking
No
Self Management
No