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features
design
support

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Description

CareMessage is a platform designed for patient engagement specifically tailored for safety net organizations, merging user-friendly technology with a commitment to health equity. The Health Equity Engine is meticulously designed to enhance collaboration with staff, expand organizational capabilities, and contribute to better population health outcomes. It facilitates a comprehensive patient lifecycle management through innovative messaging tools that automate engagement processes for patients who may have missed appointments, lack ongoing care, or are curious about additional services. Additionally, CareMessage offers support for various initiatives such as recall campaigns, targeted patient outreach, proactive reminders, automated rescheduling, follow-ups for no-shows, satisfaction surveys, referral tracking, and two-way communication. By focusing on closing care gaps, it enables precise engagement strategies that address quality measures such as HEDIS, UDS, and GPRA, utilizing clinically validated content, tailored population segments, targeted outreach initiatives, health education, coaching, and automated pathways for managing care gaps. Ultimately, CareMessage stands as a pivotal resource in advancing health equity and improving the overall quality of care.

Description

Advanced analytics from Welltok SmartReach CRM help you retain your current patients, attract new clients and drive strategic growth. Multi-channel outreach can be used to engage, acquire and nurture new patients. Our single platform allows you to track leakage and connect with the providers that are critical to your growth. Our predictive modeling and machine-learning algorithms provide deeper insights that are more accurate. Referral redirection can increase revenue and maximize in-network referrals. SmartReach allows you to understand your audience better, communicate with them, and measure the impact of your outreach. Predictive analytics and machine learning can help you identify individual needs, receptivity, and impactability. To build success criteria, use built-in tools to identify patterns and population characteristics. Combine your existing data with our proprietary consumer base to analyze and identify high value targets.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Accurint Crime Analysis
Bridger Insight XG
Juris
LexisNexis Prospect Portfolio
Nexis Data+
Nexis Diligence
Nexis Social Analytics
Plane
VerifyRX
eCitation

Integrations

Accurint Crime Analysis
Bridger Insight XG
Juris
LexisNexis Prospect Portfolio
Nexis Data+
Nexis Diligence
Nexis Social Analytics
Plane
VerifyRX
eCitation

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CareMessage

Founded

2012

Country

United States

Website

www.caremessage.org

Vendor Details

Company Name

Welltok

Founded

2009

Country

United States

Website

welltok.com/health-system-growth/

Product Features

Patient Engagement

Appointment Scheduling
Care Planning
Collaboration
Messaging
Mobile Access
Patient Education
Patient Portal
Personal Health Record
Progress Tracking
Self Management

Product Features

Healthcare CRM

Audience Targeting
Campaign Management
Marketing Automation
Medical History Records
Patient Communications
Patient Management
Physician Management
Predictive Analytics

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