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Description
Transforming the mortgage process with a flexible platform centered on customer experience. For many individuals pursuing a mortgage, the application and renewal stages often prove to be lengthy, exasperating, and filled with uncertainty. Consequently, lenders face the dual challenge of fulfilling customer expectations while adhering to regulations in a cost-effective manner; they aim to offer personalized service to foster brand loyalty while managing expenses to drive business expansion. Embracing digitization and automation presents a solution, forming the core of our premier mortgage origination and processing platform. With a strong emphasis on user experience and a customer-centric approach, our technology showcases our extensive digital expertise and dedication to simplifying home financing, making it as seamless as other modern consumer interactions. Serving over 20 Tier 1 lenders and challenger banks, our platform efficiently manages the complete tracking and processing of applications for your front office, intermediaries, and clients alike, ultimately enhancing the overall mortgage experience. This innovative approach not only improves efficiency but also builds stronger relationships between lenders and borrowers.
Description
As trailblazers in lending AI, TRUE generates precise data that enhances automation and streamlines every phase of the lending journey, enabling financial institutions to swiftly process loans, significantly reduce expenses and risks, and greatly enhance the customer experience. The demand for mortgages and refinancing remains robust; however, traditional technologies and protracted manual procedures can lead to closings extending from 30 to 120 days, imposing an average cost of $9,000 per settlement on consumers. Each phase of the mortgage process demands considerable knowledge work, yet the presence of non-standardized methods complicates the sharing of resulting outputs. Moreover, compliance with security and regulatory requirements makes it challenging to outsource tasks effectively. In order to meet consumer demands for quicker turnaround times, mortgage originators, insurers, servicers, and solution providers are required to minimize process friction, accelerate their workflows, and adapt their workforce as needed to respond to fluctuating workloads. By doing so, they can not only satisfy client expectations but also create a more efficient and responsive lending environment.
API Access
Has API
API Access
Has API
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Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Capita
Country
United Kingdom
Website
www.capita.com/expertise/software/finance-and-payment-software/mortgage-software-services
Vendor Details
Company Name
TRUE
Country
United States
Website
true.ai/
Product Features
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages
Product Features
Mortgage and Loans
Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages