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ease
features
design
support

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Description

Transforming the mortgage process with a flexible platform centered on customer experience. For many individuals pursuing a mortgage, the application and renewal stages often prove to be lengthy, exasperating, and filled with uncertainty. Consequently, lenders face the dual challenge of fulfilling customer expectations while adhering to regulations in a cost-effective manner; they aim to offer personalized service to foster brand loyalty while managing expenses to drive business expansion. Embracing digitization and automation presents a solution, forming the core of our premier mortgage origination and processing platform. With a strong emphasis on user experience and a customer-centric approach, our technology showcases our extensive digital expertise and dedication to simplifying home financing, making it as seamless as other modern consumer interactions. Serving over 20 Tier 1 lenders and challenger banks, our platform efficiently manages the complete tracking and processing of applications for your front office, intermediaries, and clients alike, ultimately enhancing the overall mortgage experience. This innovative approach not only improves efficiency but also builds stronger relationships between lenders and borrowers.

Description

Intuitive, intelligent, and comprehensive, Mortgage iQ elevates your business performance. Offering Mortgage CRM, Lead Management, and Marketing solutions for Retail, Wholesale/Correspondent, and Consumer Direct Lenders, we ensure your needs are fully met. Our robust CRM platform is designed with the capabilities necessary to support every department within your organization. By enhancing your operational efficiency, Mortgage iQ allows you to harness its advanced list management features to concentrate on the crucial relationships that drive success. Trust Mortgage iQ to guide your interactions; our dedicated team will help you set up targeted touchpoint campaigns or "tracks" for borrowers, transactions, Realtors, and other valuable partners in your network. With our intuitive Template Editor, you can easily create stunning templates for impactful communications, whether for drip campaigns, mass outreach, or one-off messages. The demand from leading originators is clear; shouldn’t you join them in leveraging Mortgage iQ? Experience the transformation that comes from utilizing a platform tailored for your success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Contact Center Compliance
Facebook
Five9
Sales Boomerang
Wufoo

Integrations

Contact Center Compliance
Facebook
Five9
Sales Boomerang
Wufoo

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Capita

Country

United Kingdom

Website

www.capita.com/expertise/software/finance-and-payment-software/mortgage-software-services

Vendor Details

Company Name

CRMnow

Founded

2005

Country

Australia

Website

www.mortgageiqcrm.com

Product Features

Mortgage and Loans

Amortization Schedule
Client Database
Closing Documents
Commercial Mortgages
Contact Management
Credit Reporting
Customer Statements
Document Management
Electronic Applications
Government Loans
Loan Origination
Loan Servicing
Pipeline Management
Pre-Qualification
Refinance Management
Residential Mortgages

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Financial CRM

Account Alerts
Asset Management
Expense Tracking
Household Tracking
Influence Tracking
Lead Management
Marketing Management
Relationship Tracking
Team Assignments
Territory Management

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Market Focus
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