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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Canals is an innovative operating platform powered by artificial intelligence, specifically tailored for wholesale distributors, aiming to streamline the most labor-intensive processes in sales, customer service, accounting, and purchasing. This platform adeptly converts unstructured customer inquiries—such as those found in emails, PDFs, spreadsheets, handwritten notes, or voicemails—into organized quotes or sales orders that can be swiftly reviewed and submitted directly into ERP systems. By leveraging sophisticated AI technology, it accurately interprets customer intent, aligns requested items with product catalogs, and autonomously creates complete and precise orders, thereby eliminating the need for tedious manual data entry and product searching. Covering the entire spectrum of revenue and operational cycles, Canals empowers teams to react more quickly to customer requests, enhance quote turnaround rates, and boost win percentages while simultaneously minimizing errors and returns. Moreover, the platform continually adapts by learning from user interactions, customer preferences, and historical trends, ensuring that it evolves to meet the changing needs of its users. Ultimately, Canals not only simplifies workflows but also enhances the overall efficiency of wholesale distribution operations.

Description

Distributors often miss out on potential profits by merely reacting to customer inquiries instead of actively engaging in sales efforts. When data fails to flow seamlessly across different channels, distributors can misinterpret customer needs, leading to lost opportunities. Additionally, high travel expenses, inefficient systems, and disjointed workflows contribute to decreased profitability for distributors. By accessing comprehensive insights into historical and real-time sales transactions, customer details, and product information from a unified source, distributors can enhance their operations. Providing personalized product suggestions directly to sales representatives and digital platforms empowers them to elevate order values while reducing time spent on low-margin tasks. It's crucial to drive genuine growth by addressing key questions: What products are being promoted? Which customers are likely to leave? In which accounts can growth be pursued? We gather and examine your product, customer, intent, and transaction data to provide clarity. By dismantling obstacles between channels and forming a holistic view of each customer, your sales team can operate with greater insight, effectiveness, and scalability, ultimately leading to improved business outcomes. This strategic approach not only enhances customer engagement but also positions distributors to seize new market opportunities.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Acumatica Cloud ERP
Bizowie ERP
Epicor Eclipse
Epicor Prophet 21
Front
Infor CloudSuite Distribution
Infor Distribution SX.e
Infor M3
Kore
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
RingCentral RingEX
SAP S/4HANA
Salesforce
Zoho CRM

Integrations

Acumatica Cloud ERP
Bizowie ERP
Epicor Eclipse
Epicor Prophet 21
Front
Infor CloudSuite Distribution
Infor Distribution SX.e
Infor M3
Kore
Microsoft Dynamics 365
Microsoft Outlook
Microsoft Teams
RingCentral RingEX
SAP S/4HANA
Salesforce
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Canals

Country

United States

Website

www.canals.ai/

Vendor Details

Company Name

Proton

Founded

2018

Country

United States

Website

www.proton.ai

Product Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Manufacturing

Accounting Integration
ERP
MES
MRP
Maintenance Management
Purchase Order Management
Quality Management
Quotes/Estimates
Reporting/Analytics
Safety Management
Shipping Management

Product Features

Distribution

Barcoding / RFID
Import / Export Management
Inventory Management
Order Management
Purchasing
Returns Management
Sales Forecasting
Shipping Management
Warehouse Management

Sales Enablement

Collaboration
Contact Management
Content Management
Document Management
Goals / Quota Management
Lead Management
Meeting Management
Performance Management
Presentation Management
Proposal Management
Territory Management
Training Management

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