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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

7twenty's CallWatchPro promotes a customer-oriented culture. Call Watch Pro is designed for companies that handle service and sales calls but don't have a formal call center. It reduces the need for managerial resources and increases customer satisfaction. Call Watch Pro allows managers to monitor all customer-facing employees according to current KPIs and provides real-time insights. This allows them to continuously improve customer service and internal communications. This results in a dramatic decrease in recurring conversations and an increase in organizational and financial efficiency.

Description

Rebuild the trust between your business and its clients by offering personalized call displays and removing unidentified numbers. By utilizing branded calling from First Orion, you can enhance revenue, increase productivity, and foster greater customer loyalty. This approach not only elevates your brand's reputation and customer experience but also provides critical insights into your calling strategies. With a unified platform for managing and labeling calls, Engage represents the next step forward in branded call displays. By using vibrant colors and comprehensive branding, you can amplify your brand's visibility across all devices. As number-spoofing becomes an increasingly prevalent fraud strategy that damages both your clients and your brand's integrity, it's essential to reclaim your call branding with Sentry, which serves as the ultimate defense for businesses that handle a high volume of calls. INFORM Branded Calling empowers companies to personalize their outbound call displays, instilling confidence in customers when they receive phone calls. In this rapidly evolving digital landscape, prioritizing call authenticity can significantly impact your business's long-term success.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

7twenty

Founded

2007

Country

Israel

Website

callwatch.pro/

Vendor Details

Company Name

First Orion

Founded

2008

Country

United States

Website

firstorion.com

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Call Tracking

CRM No 
Call Log No 
Call Recording No 
Call Routing No 
Caller Identification No 
Campaign Management No 
Conversion Tracking No 
IVR / Voice Recognition No 
Keyword Tracking No 

IVR

Call Center No 
Call Logging No 
Call Recording No 
Call Routing No 
Multiple Scripts No 
Phone Key Input No 
Survey Management No 
Text to Speech No 
Voice Customization No 
Voice Mail No 

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

Product Features

Telephony

Auto-Dialer No 
Call Center Management No 
Call Monitoring No 
Contact Management No 
IVR / Voice Recognition No 
Inbound Reporting No 
Outbound Reporting No 
Predictive Dialer No 
Telemarketing Management No 
VoIP No 
Voice & Data Integration No 

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