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Description

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Description

ThriveTracker, known as "The Ultimate Mobile & Web Tracker for Media Buyers and Performance Marketers," stands out as the leading performance marketing tracking solution tailored for today's high-volume media buyers, agencies, affiliates, and direct response marketers. This platform not only provides top-tier customer support but also offers a 14-day free trial, making it easy for users to experience the simplicity of building, tracking, analyzing, and optimizing campaign traffic through its cutting-edge user interface. Additionally, ThriveTracker uniquely offers both self-hosted and cloud-based options, with the latter utilizing the secure and expansive infrastructure of Amazon Web Services. By concentrating on campaign management, ThriveTracker allows you to devote your energy to outpacing competitors, refining strategies, and scaling your efforts. As a ThriveTracker user, you can finally say goodbye to cumbersome Excel spreadsheets and dismiss those costly tracking alternatives. Our comprehensive tracking platform equips you with all the essential tools required for success, ensuring that your marketing efforts are as efficient and effective as possible. With ThriveTracker, you can streamline your processes and focus on what truly matters: driving results.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Adobe Marketo Measure
DenGro
Gong
Google Ads
HubSpot CRM
Liine
MeisterTask
Mixpanel
MobFox
Optimizely One
SendGrid
Shopify
Snapchat
Sunwave
Switchbird
TrafficJunky
WordPress
Zapier
Zendesk
Zoho CRM

Integrations

Adobe Marketo Measure
DenGro
Gong
Google Ads
HubSpot CRM
Liine
MeisterTask
Mixpanel
MobFox
Optimizely One
SendGrid
Shopify
Snapchat
Sunwave
Switchbird
TrafficJunky
WordPress
Zapier
Zendesk
Zoho CRM

Pricing Details

$79 per month
Free Trial
Free Version

Pricing Details

$35 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallTrackingMetrics

Founded

2012

Country

United States

Website

www.calltrackingmetrics.com

Vendor Details

Company Name

ThriveTracker

Founded

2014

Country

United States

Website

thrivetracker.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Product Features

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Alternatives

Alternatives

Prodigal Reviews

Prodigal

Prodigal Technologies