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Average Ratings 870 Ratings

Total
ease
features
design
support

Average Ratings 1 Rating

Total
ease
features
design
support

Description

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Description

HyrosAI's print tracking has been shown to enhance advertising return on investment for more than 2,500 businesses. It accurately monitors essential metrics, including leads, calls, sales, and returning customers, outperforming typical ad platforms in tracking efficiency. This superior capability allows for more strategic and profitable ad purchasing decisions. Recognized as the most precise online ad tracking solution, it provides up to 50% additional ad attribution compared to conventional ad platform tracking. Furthermore, Hyros facilitates the integration of print tracking data into the AI systems of ad platforms like Facebook and Google, thereby refining ad targeting precision. Hyros has established itself as the Profitwell/Baremetrics equivalent in ad reporting, offering a user-friendly drag-and-drop interface for creating and personalizing ideal ad reporting dashboards. Users can tailor their dashboards to showcase any desired statistics and comparisons, ensuring instant access to vital metrics. This feature simplifies the reporting process, allowing users to generate client reports with a single click. Additionally, you can delve into critical metrics that influence your advertising success, including leads, funnel performance, call statistics, call conversions, interaction trends, and refunds, which are all essential for a comprehensive understanding of your advertising effectiveness. This detailed analysis enables businesses to make informed decisions that can significantly boost their overall advertising performance.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Axis LMS
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Snapchat
Stripe
Acquisio
AgencyAnalytics
BigCommerce
DenGro
Drift
Google Data Studio
Kissmetrics
Shopify
Switchbird
Wix
Zapier
Zendesk

Integrations

Axis LMS
Facebook
Google Ads
HubSpot CRM
HubSpot Customer Platform
Nekton.ai
Snapchat
Stripe
Acquisio
AgencyAnalytics
BigCommerce
DenGro
Drift
Google Data Studio
Kissmetrics
Shopify
Switchbird
Wix
Zapier
Zendesk

Pricing Details

$79 per month
Free Trial
Free Version

Pricing Details

$99 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CallTrackingMetrics

Founded

2012

Country

United States

Website

www.calltrackingmetrics.com

Vendor Details

Company Name

Hyros

Country

United States

Website

hyros.com

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

Call Recording

Archiving
Call Sharing
Distributed Call Recording
Event Triggered Recording
File Transfer
Instant Retrieval
On-Demand Recording
Recording Bookmarking
Scheduled Recording
Screen Activity Recording
Video Call Recording

Call Tracking

CRM
Call Log
Call Recording
Call Routing
Caller Identification
Campaign Management
Conversion Tracking
IVR / Voice Recognition
Keyword Tracking

Conversation Intelligence

AI Insights
Account Health Alerts
Call Analytics
Call Recording
Call Recording Cloud Storage
Call Snippets
Call Transcription
Call/Meeting Sharing
Sales Coaching
Topic Tags
Topic-Based Analytics
Video Conferencing Analytics
Win/Loss Analysis

IVR

Call Center
Call Logging
Call Recording
Call Routing
Multiple Scripts
Phone Key Input
Survey Management
Text to Speech
Voice Customization
Voice Mail

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Softphone

Audio / Video Conferencing
Call Logging
Call Recording
Call Transfer
Caller Identification
Chat / Messaging
Contact Management
Fax Management

Speech Analytics

Automatic Transcription
Call Center Management
Call Recording
Customer Experience Management
Data Security
Natural Language Processing
Predictive Analytics
Self-Service Search
Sentiment Analysis
Surveys & Feedback

Product Features

Marketing Attribution

Attribution Modeling
Audience Segmentation
Conversion Tracking
Cross-Channel Attribution
Customer Journey Mapping
Multi-Touch Attribution
Predictive Analytics
ROI Tracking

Alternatives

Alternatives

Prodigal Reviews

Prodigal

Prodigal Technologies