Compare CallTrackingMetrics vs. ClickMagick

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

Monitoring clicks and attributing conversions can often be the most complex and monotonous aspect of managing an online business, yet it’s essential to execute it correctly. Relying solely on the statistics from your advertising networks, affiliate programs, email responders, shopping carts, customer relationship management systems, or other marketing tools is not sufficient, as each tends to lack the comprehensive data required to derive precise and effective marketing insights. Additionally, many of these platforms may exaggerate their contributions to your success. This is where ClickMagick comes in as your reliable “Single Source of Truth,” providing a centralized platform where you can view all vital marketing metrics and your genuine outcomes with high accuracy. Beyond merely serving as a "link tracker," ClickMagick enables you to effortlessly monitor and enhance even the most complex sales funnels. For instance, ClickMagick Campaigns represents our advanced tracking solution that employs industry-standard UTMs alongside “first party” cookies to comprehensively follow your entire sales funnel, ensuring you can make informed decisions based on accurate data. This capability empowers businesses to fine-tune their strategies, ultimately driving better performance and increased revenue.