Compare CallTrackingMetrics vs. CallView 360

CallTrackingMetrics is the only SaaS platform that uses call tracking and conversion intelligence to inform contact center automation--resulting in a more personalized customer experience. Find out which marketing campaigns are generating leads or conversions and use that data for automated call flows and to power your contact centre. Our phone, text, online, and live chat tools allow you to unify communications across your organization. CallTrackingMetrics is trusted by more than 100,000 users worldwide to manage communications for their sales, marketing, and service teams. Call tracking features include reliable dynamic numbers insertion (DNI), for session-level attribution, local and toll-free tracking numbers, and omnichannelattribution across calls, texts and form fills. Contact center features include a browser-based softphone and smart routing options.

CallView360® provides comprehensive conversion tracking essential for both your digital and direct response marketing endeavors. With its tracking and analytics software, you can efficiently monitor and report calls and texts directed to your business, utilizing a wealth of data points, AI-enhanced analytics, and tailored reporting options. This tool enables you to gain immediate insights and accurately calculate your return on investment through highly personalized reports. By leveraging customer behavior data, you can gain a clearer understanding of your clientele, determine which marketing campaigns are effective, and assess the significance of every inbound call and text. It allows for seamless viewing and filtering of crucial call tracking information, enabling quick tracking and attribution of incoming calls. Don’t hesitate to inquire today about instant marketing attribution that works in conjunction with your inbound calls and texts. Are you aware of the origins of your calls? With dynamic tracking numbers that can be integrated into your website, landing pages, and various advertising formats, CallView360® enables you to trace calls back to their source and provides detailed reports on their origins. Understanding this data can significantly enhance your marketing strategies and improve overall business performance.