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Average Ratings 0 Ratings
Description
CURSOR-CRM is a customizable CRM platform built for companies that want to improve customer relationships, streamline communication, and support daily business processes from one connected system. The platform gives users a 360-degree view of customers, teams, partners, activities, and business workflows. It comes with a strong standard feature set for sales, marketing, and customer service, allowing teams to begin using the system quickly while still leaving room for future expansion. CURSOR-CRM can be adapted to different departments, business areas, user counts, and industry-specific requirements as an organization grows. Its features include process management, collaboration tools, mobile CRM access, complaint management, standard process templates, third-party integrations, and AI-assisted support for routine tasks and customer insights. Businesses can choose between cloud and on-premises deployment depending on their technical, operational, and data security needs. The platform integrates with external systems such as ERP and billing tools, reducing disconnected software and manual spreadsheet work. CURSOR-CRM also prioritizes data protection, with certified German data center hosting available for cloud customers. CURSOR-CRM is designed to help organizations work more efficiently, improve customer service, and build a scalable CRM foundation for long-term success.
Description
K-Fuze CMS is an innovative Customer Management System that seamlessly integrates website creation and management, customer relationship management, and knowledge/content management into a single, user-friendly online self-help platform. This solution can be utilized in the cloud or installed on-premise for enterprise needs, making it versatile for diverse organizational requirements. K-Fuze CMS is particularly beneficial for entities seeking a comprehensive customer care system that effectively addresses all interactions between clients and users. It provides a robust incident and ticket management framework suitable for various customer engagement scenarios. Users can efficiently organize, manage, and share FAQs, documents, multimedia, and rich-text content. The design of K-Fuze CMS caters to small and medium-sized businesses as well as larger enterprises, ensuring broad applicability. Furthermore, all applications within K-Fuze CMS are hosted on the Microsoft Azure cloud, which guarantees high availability, scalability, and built-in redundancy to meet the operational demands of its users. This makes K-Fuze CMS an exceptional choice for organizations aiming to elevate their customer service capabilities.
API Access
Has API
API Access
Has API
Integrations
Inxmail
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$16 per user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Software AG
Country
Germany
Website
cursor.de/
Vendor Details
Company Name
Ridgehead Software
Founded
2006
Country
United States
Website
www.ridgehead.com
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management
Product Features
CRM
Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management