Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CRM Basket serves as a comprehensive CRM and marketing solution tailored specifically for small businesses run by individual owners. It consolidates contacts, conversations, calendars, and payment processing into a unified timeline for seamless customer engagement. The platform boasts an array of features such as sales pipelines, integrated SMS and email communication in a single inbox, missed-call text-back capabilities, online scheduling, automated follow-up sequences, review solicitation, invoicing with text-to-pay options, electronic signature documents, customizable forms, QR codes, and tools for building websites and sales funnels, all accessible through a mobile application. It also offers industry-specific setups for professionals like authors, landscapers, dog groomers, daycares, boarders, as well as operators of ATMs and vending machines, complete with ready-to-use workflows, templates, and sales pipelines available from the start. For those seeking additional support, there is an option for done-for-you implementation services. Subscription plans begin at $37 per month, and each plan comes with an introductory free trial period to help businesses get started. With its diverse functionalities, CRM Basket aims to empower small business owners to enhance their customer relationships and streamline their operations effectively.
Description
TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$37/month
Free Trial
Yes
Free Version
No
Pricing Details
$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CRM Basket
Founded
2026
Country
United States
Website
crmbasket.com
Vendor Details
Company Name
GoTextBack
Country
United States
Website
gotextback.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
Alternatives
Alternatives
No Alternatives