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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CRM Basket serves as a comprehensive CRM and marketing solution tailored specifically for small businesses run by individual owners. It consolidates contacts, conversations, calendars, and payment processing into a unified timeline for seamless customer engagement. The platform boasts an array of features such as sales pipelines, integrated SMS and email communication in a single inbox, missed-call text-back capabilities, online scheduling, automated follow-up sequences, review solicitation, invoicing with text-to-pay options, electronic signature documents, customizable forms, QR codes, and tools for building websites and sales funnels, all accessible through a mobile application. It also offers industry-specific setups for professionals like authors, landscapers, dog groomers, daycares, boarders, as well as operators of ATMs and vending machines, complete with ready-to-use workflows, templates, and sales pipelines available from the start. For those seeking additional support, there is an option for done-for-you implementation services. Subscription plans begin at $37 per month, and each plan comes with an introductory free trial period to help businesses get started. With its diverse functionalities, CRM Basket aims to empower small business owners to enhance their customer relationships and streamline their operations effectively.

Description

TextBack offers a solution for local businesses that rely on phone communication by allowing them to automatically respond to missed, busy, and after-hours calls with text messages and a collaborative inbox. Callers can engage in a two-way dialogue, request callbacks, obtain quotes, send images, or schedule appointments based on available time slots. The platform accommodates conversations in both English and Spanish, features AI-generated responses that require business approval prior to dispatch, and includes follow-up communications, reminders for quotes and appointments, as well as requests for reviews once services are completed. Additionally, businesses gain access to a built-in website, a lead-form inbox, and an option for directory listings. To enhance operational efficiency, TextBack delivers weekly activity summaries and urgent message notifications tailored for trades such as HVAC, plumbing, electrical work, and roofing, among other local service sectors, ensuring that businesses stay connected and responsive to customer needs. This comprehensive service not only streamlines communication but also helps businesses enhance customer relationships and improve service delivery.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

$37/month
Free Trial Yes 
Free Version No 

Pricing Details

$49/month
The founding plan costs $49 per month, locked while subscribed. A one-time $25 carrier-registration fee applies when registration is filed. The 7-day free trial starts when the service texts back the first missed call; cancel before the trial ends to avoid the subscription charge.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CRM Basket

Founded

2026

Country

United States

Website

crmbasket.com

Vendor Details

Company Name

GoTextBack

Country

United States

Website

gotextback.com

Product Features

CRM

Calendar/Reminder System No 
Call Logging No 
Document Storage No 
Email Marketing No 
Internal Chat Integration No 
Lead Scoring No 
Marketing Automation Integration No 
Mobile Access No 
Quotes / Proposals No 
Segmentation No 
Social Media Integration No 
Task Management No 
Territory Management No 

Product Features

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