Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
CRM Basket serves as a comprehensive CRM and marketing solution tailored specifically for small businesses run by individual owners. It consolidates contacts, conversations, calendars, and payment processing into a unified timeline for seamless customer engagement. The platform boasts an array of features such as sales pipelines, integrated SMS and email communication in a single inbox, missed-call text-back capabilities, online scheduling, automated follow-up sequences, review solicitation, invoicing with text-to-pay options, electronic signature documents, customizable forms, QR codes, and tools for building websites and sales funnels, all accessible through a mobile application. It also offers industry-specific setups for professionals like authors, landscapers, dog groomers, daycares, boarders, as well as operators of ATMs and vending machines, complete with ready-to-use workflows, templates, and sales pipelines available from the start. For those seeking additional support, there is an option for done-for-you implementation services. Subscription plans begin at $37 per month, and each plan comes with an introductory free trial period to help businesses get started. With its diverse functionalities, CRM Basket aims to empower small business owners to enhance their customer relationships and streamline their operations effectively.
Description
Puffly serves as a cloud-based CRM solution tailored for local service providers and small teams seeking to streamline their customer inquiries and follow-up processes. It consolidates leads, contacts, companies, deals, tasks, and activity histories into a cohesive pipeline, attaching essential details such as customer information, timing, and source to each inquiry. Users can capture inquiries through either a hosted lead form or a branded version, while also benefiting from the ability to import and sync leads with Google Sheets, manage opportunities, and incorporate booking links and review requests into their workflow. The foundational contact and pipeline management features are accessible through a free plan, while premium plans introduce Puff, an AI-driven assistant that evaluates leads and pending opportunities, assists in prioritizing next steps, and drafts replies or follow-ups for user approval. Moreover, higher-tier plans expand the offering by including functionalities for messaging, booking, reviews, phone communication, and outreach strategies. Puffly is specifically crafted for business owners and teams within sectors such as local services, trades, agencies, retail, and wellness, ensuring they have the tools necessary to enhance their customer relationship management. By integrating these features, Puffly empowers businesses to improve efficiency and foster better customer engagement.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Google Sheets
No
Pricing Details
$37/month
Free Trial
Yes
Free Version
No
Pricing Details
Free
A free plan is available. Paid plans start at $99/month; higher plans are $249, $449 and $649/month. Annual billing is offered at a stated 10% discount. Plans are flat-priced rather than charged per seat. Optional Puff credit top-ups are $15 per 500 credits.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
CRM Basket
Founded
2026
Country
United States
Website
crmbasket.com
Vendor Details
Company Name
Puffly
Country
United States
Website
pufflyai.com
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Product Features
CRM
Calendar/Reminder System
No
Call Logging
No
Document Storage
No
Email Marketing
No
Internal Chat Integration
No
Lead Scoring
No
Marketing Automation Integration
No
Mobile Access
No
Quotes / Proposals
No
Segmentation
No
Social Media Integration
No
Task Management
No
Territory Management
No
Alternatives
Alternatives
No Alternatives