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Description
CONTENS offers robust and adaptable Web Content Management Solutions tailored for discerning enterprises and organizations. Their services cater to various digital platforms, including websites, intranets, extranets, and portals. Acting as the core content management system, CONTENS ensures the successful management of international digital properties, such as websites, intranets, landing pages, and newsletters. The CONTENS Newsroom serves as a centralized hub for all corporate communication content, enabling a media-neutral presentation across different channels to maximize reach with a single content creation effort. Additionally, the CONTENS Social Workplace functions as a contemporary intranet designed to facilitate swift and current information exchange within the organization. Their team conducts thorough website analyses to identify areas for improvement while leveraging two decades of CMS expertise to offer insightful guidance. Furthermore, CONTENS provides training sessions tailored for both editors and developers, ensuring that all users are well-equipped to utilize the platform effectively. With a commitment to delivering optimal solutions, CONTENS is dedicated to enhancing your CMS projects for better performance and user engagement.
Description
The dynamic FAQ system from TeamBrain understands the needs of your visitors and leverages the expertise of your specialists to provide timely responses. You can address the inquiries of potential clients or existing customers exactly when and where they arise, whether on your business application, website, intranet, extranet, or customer portal. This innovative solution, recognized for its effectiveness*, utilizes TeamBrain's technology to autonomously handle 95% of visitor inquiries with minimal setup and ongoing enhancements tailored specifically for businesses. By delivering responses at critical moments, such as during the checkout process or on landing pages, you can significantly boost conversion rates while enriching your CRM with valuable insights from new questions and their corresponding answers. Additionally, the TeamBrain engine empowers your website to adapt and refine its responses based on user interactions, ensuring that answers are always pertinent and drawn from the knowledge of your experts. This not only improves user satisfaction but also fosters a continuous learning environment that enhances the overall user experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
€49 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CONTENS Software
Founded
1999
Country
Germany
Website
www.contens.com
Vendor Details
Company Name
TeamBrain
Country
France
Website
teambrain.fr/en/dynamic-faq/
Product Features
Content Management
Audio Content
Customizable Templates
Document Indexing
E-forms
Full Text Search
Image Editor
SEO Management
Text Editor
Version Control
Video Content
Website Management
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
