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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Idox’s CAFM Explorer software equips facilities managers with the necessary tools to efficiently oversee maintenance, compliance, and safety tasks across an estate, ensuring comprehensive visibility of assets, costs, and risks. This capability allows managers to anticipate potential issues, streamline task assignments, automate processes, and enhance reporting to ultimately help clients achieve substantial productivity improvements. Offering a complete solution for all facilities management needs, CAFM Explorer bundles a diverse array of modules into one package, eliminating hidden fees and the necessity for additional purchases. The seamless integration of these modules not only automates manual processes but also boosts efficiency and supports real-time reporting. By employing CAFM Explorer, Brent Council has successfully enhanced its response times and improved job management and tracking, while also generating statistical reports that aid in performance benchmarking. The software's comprehensive approach signifies a transformative shift in how facilities management is conducted, making it an invaluable asset for organizations striving for excellence.

Description

The CareOffice platform provides a comprehensive suite of tools that address numerous aspects of facility management. Each module is designed to operate in a multi-organization, multi-currency, and multilingual environment, allowing them to function seamlessly together or independently. This flexibility enables you to select only the modules essential for your needs, ensuring you achieve the best possible return on your investment. Furthermore, you have the option to integrate additional functionalities at any time, which will instantly interface with your existing data. With over two decades of industry experience, the system facilitates detailed inventory management of your building surfaces, encompassing measurements, user lists, contracts, and technical specifications. Additionally, it enables the management of scheduled activities—whether they involve projects, sub-projects, preventive maintenance, or predictive maintenance—through condition monitoring based on fixed dates, flexible timeframes, specific usage metrics, or identifiable symptoms. You can also embed work plans into various activities, effectively servicing multiple tasks that require similar operational approaches. This robust system ensures that your facility management is both efficient and adaptable to changing needs.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Cadcorp Yes 

Integrations

Cadcorp No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Idox Group

Founded

1984

Country

United Kingdom

Website

www.idoxgroup.com

Vendor Details

Company Name

Sogema Group

Founded

1998

Country

Germany

Website

sogema.com/en/product/cafm/index.htm

Product Features

Building Maintenance

Asset Tracking Yes 
Commercial Properties Yes 
Customer Database Yes 
Dispatch Management No 
Inventory Management Yes 
Job Costing Yes 
Job Management Yes 
Maintenance Scheduling Yes 
Residential Properties No 
Routing No 
Scheduling Yes 
Work Order Management Yes 

Facility Management

Asset Management Yes 
Commercial Properties Yes 
Equipment Management Yes 
Facility Scheduling No 
Incident Management Yes 
Inspection Management Yes 
Inventory Control Yes 
Maintenance Tracking Yes 
Preventive Maintenance Yes 
Residential Properties No 
Room Scheduling Yes 
Schools Yes 
Space Planning Yes 
Vendor Management No 
Visitor Management No 
Work Order Management Yes 

Help Desk

Alerts / Escalation Yes 
Automated Routing Yes 
Community Forums No 
Customizable Branding Yes 
Document Storage Yes 
Email Integration Yes 
IT Asset Management Yes 
Incident Management Yes 
Interaction Tracking Yes 
Knowledge Base Yes 
Known Issue Management Yes 
Live Chat No 
Multi-Channel Communication Yes 
Multiple Brands / Products No 
Network Monitoring Yes 
Real-time Chat Yes 
Self Service Portal Yes 
Service Level Agreement (SLA) Management Yes 
Ticket Management Yes 

Product Features

Facility Management

Asset Management No 
Commercial Properties No 
Equipment Management No 
Facility Scheduling No 
Incident Management No 
Inspection Management No 
Inventory Control No 
Maintenance Tracking No 
Preventive Maintenance No 
Residential Properties No 
Room Scheduling No 
Schools No 
Space Planning No 
Vendor Management No 
Visitor Management No 
Work Order Management No 

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