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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Enhance customer satisfaction, increase profits, and achieve a distinct competitive edge by streamlining your aftermarket sales and support processes. By creating a user-friendly online customer portal, you can transform your engineering and commercial data with our adaptable, scalable, and budget-friendly solution. Generate additional revenue by modernizing your aftermarket sales approach and ridding your operations of outdated inefficiencies. With aftermarket profit margins on the rise, it's crucial to simplify access to spare parts and quality customer service to maximize your earnings. Ensure accurate orders by digitizing your aftermarket sales process, leading to significant reductions in errors, as reported by CADshare users who have seen up to a 95% decrease in ordering mistakes. Leverage aftermarket automation to close more deals without reducing prices, thereby making it your key competitive edge. Furthermore, our findings indicate that CADshare has improved customer support productivity by 77%, demonstrating that excellent support makes it easier to sell your products effectively. This transformation not only benefits you but also fosters long-term customer loyalty and trust.

Description

GenAlpha is the provider for Equip360, the most comprehensive B2B eCommerce Solution for equipment manufacturers. Equip is a cutting-edge technology solution that includes eCommerce and a 2D or 3D commerce-enabled parts catalogue. It also offers aftermarket business analytics.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Epicor Kinetic No 
Infor CRM No 
Mailchimp No 
Microsoft Dynamics 365 No 
SAP Analytics Cloud No 
ThingWorx Navigate No 

Integrations

Epicor Kinetic Yes 
Infor CRM Yes 
Mailchimp Yes 
Microsoft Dynamics 365 Yes 
SAP Analytics Cloud Yes 
ThingWorx Navigate Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

CADshare

Founded

2013

Country

Ireland

Website

cadshare.com

Vendor Details

Company Name

GenAlpha

Founded

2012

Country

United States

Website

genalpha.com

Product Features

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management No 
Customer Accounts No 
Data Security Yes 
Email Marketing No 
Inventory Management No 
Kitting No 
Loyalty Program No 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator No 
Promotions Management No 
Returns Management No 
Reviews Management Yes 
SEO Management No 
Shopping Cart Yes 
Templates Yes 

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