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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Collections CRM offers a complete debt recovery solution that includes debtor analysis and court management, facilitating a faster resolution for all debtor-related matters. It allows for effective oversight of debtor hearings, covering everything from pre-trial stages to settlement specifics through its robust court management features. The system supports tailored contract management for both B2B and B2C clients, aiding in financial and resource planning. You can securely organize all communications from debtors, clients, or courts in protected, interconnected data folders. With intelligent workflows and task management capabilities, the platform enables you to track and advance each debtor's case according to your existing business practices. Customers can easily engage with the integrated prospecting, marketing, sales, and support functions. Additionally, the flexible payment structure allows you to pay only for the features you require on a monthly basis, with the option to scale up as your business expands. This adaptability ensures that your debt recovery processes remain efficient and effective, regardless of growth.

Description

Utilize a compatible merchant account from one of our partners or our innovative Payment Runner system to process post-dated credit card and ACH payments. The Auto-post feature allows for seamless entry of payments into the system, which in turn automatically refreshes the balances on debtor accounts. Clients have the convenience of accessing real-time information regarding their accounts from current placements, along with the ability to view collector notes and add their own annotations to the account log. Our charts page offers historical data and forecasting capabilities, enabling clients to monitor the progress of their accounts and anticipate incoming payments and commitments. Moreover, effortlessly locate debtors when they contact you by searching your database using various criteria such as phone number, file number, account number, custom fields, first name, full name, last name, email address, social security number, or through a comprehensive search covering all database fields. This level of accessibility and organization ensures that clients can manage their accounts with ease and efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux Yes 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

BrightOffice Cloud CRM

Founded

2009

Country

United Kingdom

Website

www.brightoffice.co.uk/crm/collections

Vendor Details

Company Name

Decca Software

Founded

2006

Country

United States

Website

www.collectionsmax.com

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management Yes 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

Product Features

Debt Collection

Agency Management Yes 
Auto Dialer No 
Automated Notices Yes 
Callback Scheduling Yes 
Client Management Yes 
Commission Management No 
Compliance Management No 
Contact Management Yes 
Credit Bureau Reporting No 
In-House Collections Yes 
Payment Plans Yes 
Transaction Management Yes 

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