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Average Ratings 2 Ratings

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support

Description

Bridge provides a unified patient engagement platform built with digital empathy — designed to reduce friction across the patient experience while easing the administrative burden for physicians and staff. Rather than managing engagement through disconnected tools, Bridge creates a seamless, EHR-integrated experience that supports patients before, during, and between visits. Through a single platform, organizations can simplify access, communication, intake, and ongoing engagement without adding complexity to clinical workflows. By removing repetitive tasks, consolidating communications, and supporting proactive, ongoing patient relationships, Bridge helps provider-driven organizations deliver more compassionate, consistent digital experiences that patients trust and care teams can sustain. To learn more about how our platform delights patients and caregivers alike, visit our website.

Description

Our streamlined approach enables rapid medical payments wherever there is internet access. Tailored for time-of-service transactions, ImaginePay™ simplifies the payment process, ensuring convenience for both healthcare providers and patients alike. Patients can settle their medical bills in five straightforward steps: by entering basic details to pull up their provider balance, choosing their desired payment amount, selecting a payment method, inputting their billing address, and finally confirming the payment details through a review process. It’s as easy as that! ImaginePay™ is fully compliant with HIPAA and PCI regulations, ensuring that your patients' sensitive personal and payment information remains secure. With ImaginePay, you have the freedom to make payments to your providers from any location of your choice. The task of paying your bills has never been easier! To complete a payment, all that’s required is your provider ID from your statement, along with your personal details and a chosen payment method. Additionally, the platform's user-friendly interface enhances the overall experience, making it accessible for everyone.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AbbaDox No 
AlumniFinder Yes 
Datto Workplace Yes 

Integrations

AbbaDox Yes 
AlumniFinder No 
Datto Workplace No 

Pricing Details

$500.00/month
Bridge is a patient portal supplier, and pricing is based on a combination of the number of providers and active patients to ensure that clients are not overbilled for under-utilized systems.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

BridgeInteract

Founded

2012

Country

United States

Website

www.bridgeinteract.io

Vendor Details

Company Name

ImaginePay

Founded

2000

Country

United States

Website

imaginepay.com

Product Features

Medical Billing

Claims Processing No 
Claims Scrubbing No 
Code & Charge Entry No 
Compliance Tracking No 
Customizable Dashboard No 
Dunning Management No 
Invoice History No 
Patient Eligibility Checks No 
Practice Management No 
Quotes/Estimates No 
Remittance Advice No 

Medical Scheduling

Appointment Management Yes 
Billing & Invoicing Yes 
Drag & Drop No 
Facility Scheduling No 
Multi-Location No 
No-Show Tracking No 
On Call Scheduling No 
Patient Records Yes 
Patient Scheduling Yes 
Physician Management No 
Recurring Appointments No 
Self Service Portal Yes 
Staff Scheduling No 

Mobile App Development

Access Controls / Permissions No 
Any App Development Language No 
Collaboration Tools No 
Compatibility Testing No 
Data Modeling No 
Debugging No 
Drag and Drop Editor No 
Enterprise Mobility (EMM/MAM) No 
FaceID and TouchID No 
For Consumer Apps No 
For Enterprise Apps No 
Integration Options No 
Mobile App Security No 
Multi-Factor Authentication (MFA) No 
Multiple Apps from Same Base No 
No Dependencies No 
No-Code No 
Reporting / Analytics No 
Single Sign-On (SSO) No 
Source Control No 
Visual Editor No 

Patient Case Management

Activity Tracking No 
Assessment Notes Yes 
Billing & Invoicing Yes 
Calendar Management Yes 
Candidate Identification No 
Case List Management No 
Eligibility Verification No 
HIPAA Compliant Yes 
Medical History Records Yes 
Patient Records Yes 
Referral Management No 
Treatment Planning Yes 

Patient Engagement

Appointment Scheduling Yes 
Care Planning No 
Collaboration No 
Messaging Yes 
Mobile Access Yes 
Patient Education Yes 
Patient Portal Yes 
Personal Health Record Yes 
Progress Tracking No 
Self Management No 

Patient Management

Admissions Management No 
Bed Management No 
Discharge Management No 
Historical Reporting No 
Patient Flow Management No 
Patient Location Tracking No 
Patient Monitoring No 
Real Time Reporting No 
Waiting Time Tracking No 

Patient Portal

Appointment Confirmations Yes 
Appointment Scheduling Yes 
Bill Payment Yes 
Care Plans Yes 
Care Summaries Yes 
EHR-Agnostic Yes 
Health Record Access Yes 
Intake Forms Yes 
Lab Results Yes 
Prescription Renewals Yes 
Secure Messaging Yes 
Video Consultations Yes 

Patient Scheduling

Analytics/Reporting No 
Approval Process Control No 
HIPAA Compliant No 
Mobile Access No 
Notifications/Alerts No 
Online Scheduling No 
Patient Communications No 
Patient Intake No 
Patient Portal No 
Patient Records Management No 
Payment Processing No 
Reminders No 
SMS Messaging No 

Telemedicine

Appointment Reminders Yes 
Appointment Scheduling Yes 
Chat / Messaging Yes 
E-Prescribing Yes 
For Medical Purposes Yes 
HIPAA Compliant Yes 
Multi-Provider Practice No 
Online Forms Yes 
Patient Queue Management No 
Practice Management No 
Remote Treatment Plans No 
Teleradiology No 
Video Conferencing No 

Product Features

Patient Portal

Appointment Confirmations No 
Appointment Scheduling No 
Bill Payment Yes 
Care Plans Yes 
Care Summaries No 
EHR-Agnostic Yes 
Health Record Access No 
Intake Forms No 
Lab Results No 
Prescription Renewals No 
Secure Messaging No 
Video Consultations No 

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