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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Bravio offers a cloud-based solution for Computerized Maintenance Management System (CMMS) and field service operations tailored for independent biomedical service providers, such as third-party repair facilities and hospital HTM teams. This software integrates numerous features, including asset management, customer and facility details, service request tracking, work order management, preventive maintenance scheduling, inspection processes, technician dispatching, and parts inventory control. Technicians in the field can utilize the mobile application to access job histories and asset records, perform inspections, log readings and photographs, obtain customer signatures, and operate without internet access until they can sync their data. The platform produces signed service reports with audit trails and grants customers access through a portal to view their service records and current status. Additionally, repair shops can efficiently handle estimates, invoices, payments, and link their accounting processes with QuickBooks Online or Xero. While Bravio aids in maintaining biomedical documentation, it does not endorse any certification for organizations or ensure compliance with regulatory standards. Furthermore, its capabilities enhance operational efficiency and enable better management of biomedical service tasks.

Description

Service Pro Stream is a comprehensive software solution designed for managing field services in industries such as appliance repair, HVAC, and plumbing. It integrates various functionalities like online booking, scheduling, dispatching, and customer communication seamlessly into one platform. The booking process for customers utilizes a conversational interface that collects details about the appliance, including its make, model, and the specific issue at hand. Customers have the added convenience of taking a photo of the dataplate, allowing the software to extract the model and serial numbers from the image, which enables technicians to pre-order necessary parts before their arrival. The dispatching system operates based on customizable rules set by the user for each technician, including parameters like maximum job distance from the base, minimum spacing between consecutive jobs, and the allowable distance for initial and final calls from the starting point. This intelligent engine ensures that these criteria are adhered to when generating available time slots for appointments. Technicians have the flexibility to access the platform through any mobile browser, and the portal can be easily added to their home screens without requiring a download from an app store. They are equipped to view customer notes, access images, and retrieve model numbers, while also having the capability to search for parts and document their work on-site, enhancing efficiency and communication throughout the service process. Overall, Service Pro Stream streamlines operations, making it an invaluable tool for service professionals.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

No images available

Screenshots View All

No images available

Integrations

ChatGPT Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Model Context Protocol (MCP) Yes 
QuickBooks Online Yes 
Xero Yes 

Integrations

ChatGPT No 
Claude No 
Claude Duet No 
Claude for Legal No 
Model Context Protocol (MCP) No 
QuickBooks Online No 
Xero No 

Pricing Details

Subscription plans are flat and sized to each service shop rather than charged per user. There are no implementation fees; initial workspace setup and data migration are included at no charge.
Free Trial Yes 
Free Version No 

Pricing Details

$45 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Bravio

Founded

2020

Country

United States

Website

hellobravio.com

Vendor Details

Company Name

Service Pro Stream, LLC

Founded

2026

Country

United States

Website

serviceprostream.com

Product Features

CMMS

Asset Tracking No 
Calibration Management No 
Inventory Control No 
Key & Lock Management No 
Mobile Access No 
Preventive Maintenance No 
Purchasing No 
Scheduling No 
Service History Tracking No 
Technician Management No 
Work Order Management No 

Equipment Maintenance

Customer Database No 
Dispatch Management No 
Equipment Tracking No 
Inventory Control No 
Job Management No 
Maintenance Scheduling No 
Warranty Tracking No 
Work Order Management No 

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

Product Features

Field Service Management

Billing & Invoicing No 
Contact Database No 
Contract Management No 
Customer Database No 
Dispatch Management No 
Electronic Signature No 
Inventory Management No 
Mobile Access No 
Payment Collection in the Field No 
Quotes / Estimates No 
Routing No 
Scheduling No 
Service History Tracking No 
Time Clock No 
Work Order Management No 

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