Average Ratings 3 Ratings
Average Ratings 0 Ratings
Description
BotSailor is an advanced platform that leverages AI to automate multi-channel chatbot interactions, helping businesses enhance engagement and boost sales. It facilitates communication across various platforms such as WhatsApp, Facebook Messenger, Telegram, Instagram, and Web Chat, all managed from a unified dashboard.
This innovative tool allows companies to efficiently oversee their marketing efforts and customer support operations. Tailored for eCommerce brands, agencies, and SaaS businesses, BotSailor features a no-code visual flow builder and a white-label reseller option, which simplifies the process of scaling messaging automation while ensuring compliance with Meta's regulations.
The platform excels in various areas, including:
- Utilizing WhatsApp Cloud API for marketing initiatives
- Sending notifications for cash on delivery orders and abandoned carts
- Integrating AI agents and assistants
- Reminding clients about appointment bookings
- Promoting events and sales through targeted campaigns
- Automating customer support tasks
- Implementing webhook workflows to streamline processes
- Offering advanced broadcasting capabilities alongside a shared inbox
- Providing a white-label reseller system that enhances branding opportunities
With its numerous features, BotSailor stands out as a comprehensive solution for businesses looking to optimize their communication strategies.
Description
Inboxful is a cloud-based platform designed to assist customer service teams in managing inquiries in both Arabic and English across various social messaging channels. It integrates conversations from WhatsApp, Facebook Messenger, and Instagram with customer histories, service cases, callbacks, and analytical reports. Each agent can take ownership of specific discussions, while entire departments oversee assigned service cases. Additionally, teams have the capability to include internal notes, categorize conversations with labels, and generate reports for analysis. The Professional and Contact Center plans offer advanced features such as routing, customizable workflows, and a comprehensive knowledge base, along with AI-generated draft responses for agents to review. The Contact Center plan further enhances functionality by incorporating chatbot replies with pre-approved answers, read-only ERP lookups, and a Grandstream UCM hotline connector after an assessment of the site. Users can access Inboxful through both desktop and mobile browsers; however, the activation of certain channels is contingent on customer account permissions and testing protocols, while in-app phone features necessitate configuration and trial calls to ensure proper operation. This flexibility allows teams to tailor their customer service strategies effectively.
API Access
Has API
Yes
API Access
Has API
No
Integrations
Instagram
Yes
WhatsApp
Yes
ChatGPT
Yes
Facebook
Yes
Facebook Messenger
No
Shopify
Yes
Telegram
Yes
WordPress
Yes
Integrations
Instagram
Yes
WhatsApp
Yes
ChatGPT
No
Facebook
No
Facebook Messenger
Yes
Shopify
No
Telegram
No
WordPress
No
Pricing Details
$10.99
Basic - Free
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly
Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Premium - Starting from $10.99 Monthly
Reseller - Starting from $70.99 Monthly
Pay as you Go - Whitelabel Reseller Package
- $499 (One time)
Free Trial
Yes
Free Version
Yes
Pricing Details
$80 per month
Plans start at $80 per month.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
BotSailor
Founded
2022
Country
Bangladesh
Website
botsailor.com
Vendor Details
Company Name
Bokha
Country
Egypt
Website
inboxful.net
Product Features
Chatbot
Call to Action
No
Context and Coherence
No
Human Takeover
Yes
Inline Media / Videos
Yes
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
Yes
Prediction
No
Ready-made Templates
No
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No