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support

Description

Boatyard serves as an all-encompassing platform tailored for the marine industry, catering to boat dealers, marinas, boatyards, and service operations by providing essential tools to oversee service requests, boat sales, parts inventory, and customer relations within a single cohesive system. This platform enhances both front-desk and back-office processes by allowing users to efficiently schedule and monitor service appointments, allocate technicians, track job progress, manage billing, and maintain communication with boat owners through mobile and web interfaces. Additionally, it streamlines inventory management and parts ordering, integrates seamlessly with accounting software, enables online boat listings and sales oversight, and offers customized analytics and dashboards specifically designed for marine enterprises, all aimed at boosting efficiency, enhancing customer interactions, and maximizing service profitability. By centralizing these functions, Boatyard helps marine businesses operate more smoothly and effectively.

Description

The water sports leisure sector is experiencing a significant shift as marina visitors increasingly expect enhanced services. With the implementation of Mobile Marina Administration, harbor masters now have access to a streamlined tool that simplifies port management tasks, enabling them to deliver quicker and more efficient service to guests. This innovation allows harbor masters to assist visitors using a tablet and an invoice printer, eliminating the need for guests to visit the marina office for information about available berths. During peak times, this system ensures that visitors receive prompt attention, allowing them to make the most of their leisure time. To aid harbor masters in adapting to this evolving digital landscape, the My Marina Administration software comes bundled with a support package. Consequently, harbor masters can concentrate on serving both berth holders and transient visitors, while Sudum manages the necessary backend operations seamlessly. Ultimately, this advancement not only improves visitor satisfaction but also enhances the overall efficiency of marina operations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

QuickBooks Online
Stripe
Xero

Integrations

QuickBooks Online
Stripe
Xero

Pricing Details

$49 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Boatyard

Founded

2013

Country

United States

Website

boatyard.com

Vendor Details

Company Name

Sudum

Founded

2006

Country

Netherlands

Website

www.sudum.nl/en/index.php

Product Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

Product Features

Marine

Accounting Management
Ballast Table
Barcodes
Boat Maintenance
Manufacturing/Supplier Pricebooks
Marina Management
Maritime Crew Management
Routing
Scheduling
Storage Management

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