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Description

CRM software, which stands for customer relationship management, is the leading choice in France for businesses seeking effective CRM solutions. Blue Note Systems provides a comprehensive suite of CRM offerings tailored to various professions, addressing all aspects of customer relationship management, including the handling of prospects and clients, sales force management, marketing automation, real-time analytics, and customer service oversight. This software is designed to enhance the management of customer relationships, facilitating everything from initial outreach to fostering long-term loyalty by taking into account individual preferences. Additionally, it includes commercial management and invoicing capabilities, enabling users to streamline their sales processes from initial prospecting all the way through to invoicing. The sales management solution not only simplifies various procedures but also significantly boosts performance. Its key features encompass sales administration, customer relationship management, procurement, and supplier engagement, as well as the management of sales functions. By integrating these elements, businesses can achieve a more cohesive approach to managing their sales and customer interactions.

Description

MeRLIN is a Strategic Sourcing Solution offering seamlessly integrated sourcing process automation for RFx/eAuctions, with supplier relationship management and planning functions augmented by advanced analytics functions. It plays a key role in enhancing collaboration between buyers and suppliers on an intuitive and easy to use platform. MeRLIN is modular, flexible, configurable and easy to deploy. It is the go-to solution for the strategic sourcing needs of enterprise sourcing organizations.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

D&B Direct
EcoVadis
Epicor Kinetic
LinkedIn
Mailchimp
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
QAD Adaptive ERP
SAP ERP
Sugar Sell
X (Twitter)
Zendesk

Integrations

D&B Direct
EcoVadis
Epicor Kinetic
LinkedIn
Mailchimp
Microsoft Dynamics 365
Oracle Fusion Cloud ERP
QAD Adaptive ERP
SAP ERP
Sugar Sell
X (Twitter)
Zendesk

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Blue Note Systems

Founded

2005

Country

France

Website

www.bluenote-systems.com

Vendor Details

Company Name

MeRLIN Sourcing B.V.

Founded

2019

Country

MeRLIN Sourcing B.V. Wim Duisenbergplantsoen 31, 6221 SE Maastricht, Netherlands.

Website

www.merlinsourcing.com

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Contract Management

Buy Side (Suppliers)
Completion Tracking
Compliance Tracking
Contract Lifecycle Management
Electronic Signature
Full Text Search
Government Contracts
Pre-built Templates
Sell Side (Customers)
Specialty Contracts
Version Control
Workflow Management

Procurement

Asset Management
Auction Management
Bid Management
Budget Management
Catalog Management
Contract Management
Inventory Management
Invoice Processing
PunchOut
Purchase Order Management
Receiving
Requisitions & Approvals
Sourcing Management
Spend Management
Supplier Management

Sourcing

Auction Management
Budget Management
Collaboration
Global Sourcing Management
Rfx Management
Spend Management
Supplier Management
Supplier Qualification
Supplier Risk Management
Supplier Web Portal
Template Management

Spend Management

Approval Workflow
Budgeting / Forecasting
Expense Tracking
Multi-Currency
Prepaid Cards
Procurement Management
Receipt Management
Spend Analysis
Spend Control
Supplier Management

Supply Chain Management

Demand Planning
Electronic Data Interchange
Import / Export Management
Inventory Management
Order Fulfillment
Order Management
Sales & Operations Planning
Shipping Management
Supplier Management
Transportation Management
Warehouse Management

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