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Description
Enhance revenue from returns by creating a seamless customer experience that guides the right choices for every return scenario. Blue Yonder's self-service returns initiation system allows customers to easily start returns online, no matter their location. With Blue Yonder’s Returns Orchestration, businesses gain access to essential data and tools that facilitate automated, intelligent decision-making regarding returns. Additionally, Blue Yonder’s Returns Processing solution equips you to manage returns swiftly and effectively within warehouses and retail locations. By offering a straightforward returns process, you can ensure a more personalized experience for customers, complemented by prompt communications and quicker refunds. Implement automated rules to optimize the management and routing of returns, ultimately minimizing costs while promoting sustainability. Moreover, by gathering and analyzing data throughout the returns journey, businesses can uncover valuable insights into customer behavior and the reasons behind returns, leading to better-informed strategic decisions. This comprehensive approach not only improves efficiency but also fosters customer loyalty and trust.
Description
M.Folio by Matilda Technologies is an enterprise-proven yard management system and electronic bill of lading (eBOL) platform built for warehouses, distribution centers, and 3PLs. The platform combines purpose-built hardware and software to automate the full driver workflow from gate to dock to departure.
Yard management automates every step from arrival to exit. Drivers check in through self-service kiosks or mobile workflows with no app download required. Automated lift gates open via license plate recognition for pre-checked-in drivers, requiring zero manual interaction. Inspection cameras validate trailer numbers, DOT numbers, seal presence, and visible damage, creating a timestamped record for every vehicle. At check-out, the system verifies the driver is leaving with the correct trailer before the gate opens.
The eBOL module eliminates paper bills of lading entirely. Drivers sign digitally on a kiosk or mobile device. For LTL loads with multiple BOLs, a single signature covers all documents on that load. Every electronic bill of lading includes a complete audit trail with timestamps and signer details for compliance and audit readiness.
Dock scheduling lets carriers and brokers self-book appointments against real-time dock availability. Fulfillment analytics unifies operational data from across your facilities into real-time dashboards and cross-site benchmarks.
M.Folio pairs software with purpose-built hardware including self-service kiosks, automated lift gates, license plate recognition cameras, and inspection cameras. All provided, installed, and supported by Matilda Technologies. Integrates with Manhattan, Blue Yonder, SAP, and other major WMS, TMS, and ERP systems. 300+ facilities deployed.
API Access
Has API
API Access
Has API
Integrations
Blue Yonder Warehouse Management System
Infios WMS
Manhattan Active Warehouse Management
Rayven
SAP Extended Warehouse Management (EWM)
Integrations
Blue Yonder Warehouse Management System
Infios WMS
Manhattan Active Warehouse Management
Rayven
SAP Extended Warehouse Management (EWM)
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blue Yonder
Founded
1985
Country
United States
Website
blueyonder.com/solutions/returns-management
Vendor Details
Company Name
Matilda Technologies
Founded
2012
Country
United States
Website
matilda-tech.com
Product Features
Returns Management
3PL / ERP Integration
Automated Exchanges
Branded Experience
Custom Return Policy
Inventory Management
One-Click Returns Processing
Returns Analytics
Shopper Self-Service
Smart Data Collection
Product Features
Yard Management
Dispatch Management
Dock Management
Exception Alerts
Gate/Access Control
Maintenance Management
Seal Management
Task Management
Trailer Management
Workflow Management
