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Description
Bloodhound is an integrated debt collection software solution built specifically for consumer collection agencies that need to simplify daily operations and improve collection performance. The platform centralizes account management, collector workflows, communications, payment processing, reporting, and client access into a single system designed for operational efficiency. Its suite of complementary products includes Account Advantage for online payments, NexTask for omnichannel communications, Data Exchange for automated client file imports, ClientConnect for customer reporting, and ViewPoint for customizable business intelligence. The software is designed to reduce manual work while helping agencies stay organized, responsive, and compliant throughout the collections process. ROYDAN supports customers with guided implementation, hands-on training, and extensive onboarding to minimize disruption when adopting the platform. Ongoing technical support is provided by experienced staff who respond quickly to customer questions and operational needs. As an employee-owned organization, the company emphasizes long-term customer relationships rather than transactional software sales. Bloodhound combines purpose-built collections technology with personalized service to help agencies increase productivity, improve reporting, and deliver better experiences for both clients and consumers.
Description
Utilize a compatible merchant account from one of our partners or our innovative Payment Runner system to process post-dated credit card and ACH payments. The Auto-post feature allows for seamless entry of payments into the system, which in turn automatically refreshes the balances on debtor accounts. Clients have the convenience of accessing real-time information regarding their accounts from current placements, along with the ability to view collector notes and add their own annotations to the account log. Our charts page offers historical data and forecasting capabilities, enabling clients to monitor the progress of their accounts and anticipate incoming payments and commitments. Moreover, effortlessly locate debtors when they contact you by searching your database using various criteria such as phone number, file number, account number, custom fields, first name, full name, last name, email address, social security number, or through a comprehensive search covering all database fields. This level of accessibility and organization ensures that clients can manage their accounts with ease and efficiency.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ROYDAN Enterprises
Website
bloodhoundsolutions.com
Vendor Details
Company Name
Decca Software
Founded
2006
Country
United States
Website
www.collectionsmax.com
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management