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Description
In the tangible realm, your identity typically consists of your name along with a government-issued identification card that verifies your claims of identity. Similarly, a digital identity serves to establish your presence in the online realm by offering credentials that confirm who you are, yet it encompasses much more than just your name and possibly a photo. Our digital identity management platform empowers individuals to create comprehensive digital avatars that not only validate their identity but also include essential digital assets, such as significant documents, property ownership, and devices, along with the rights to access specific services and information. Additionally, an attestation framework fosters a trust network that facilitates interactions with other individuals and organizations, both in the private sector and government, all secured through blockchain technology. By implementing these digital identity solutions, we return the power of personal data to users, while simultaneously providing the advantages of a reliable and decentralized identity system to both consumers and businesses alike. Ultimately, this approach enhances security and fosters greater trust in digital interactions across various platforms.
Description
Organizations find it challenging to engage with their customers in a way that is both personalized and efficient using conventional call center methods. Unfortunately, many customers have lost hope in receiving quality service via phone or online channels. HearRo revolutionizes the concept of a phone system by utilizing blockchain technology to establish secure digital identities, facilitating smoother communication and enhancing the personalization of customer service interactions. The majority of current phone, chat, and messaging platforms designed for call centers are surprisingly outdated and fail to meet contemporary needs. When reaching out to customer support, we often face a frustrating loop of menu selections, prolonged hold times, the need to repeat our information, and the inconvenience of being transferred multiple times, forcing us to start the process anew. This disconnection from customer expectations highlights a significant opportunity for innovation in service delivery.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Blockchains
Founded
2017
Country
United States
Website
www.blockchains.com
Vendor Details
Company Name
HearRo
Founded
2015
Country
United States
Website
www.hearro.com