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support

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Description

Bitdefender MDR ensures your organization remains secure through continuous 24/7 monitoring, sophisticated attack prevention, detection, and remediation, along with specialized, risk-focused threat hunting conducted by a certified team of security professionals. With our dedicated support, you can rest easy knowing we're always on guard. Bitdefender Managed Detection and Response grants you around-the-clock access to a top-tier team of cybersecurity specialists, all supported by cutting-edge and reliable Bitdefender security solutions, including the GravityZone® Endpoint Detection and Response Platform. This comprehensive service integrates cybersecurity for endpoints and networks, along with security analytics, and leverages the threat-hunting proficiency of a fully equipped security operations center (SOC) staffed with analysts from worldwide intelligence agencies. Our SOC analysts can proactively thwart attacks by implementing pre-approved strategies, and during onboarding, we collaborate with you to establish effective responses, ensuring rapid incident mitigation without disrupting your team’s workflow. Furthermore, we remain committed to ongoing collaboration, adapting our strategies as your needs evolve to maintain robust security.

Description

Our cybersecurity professionals are highly qualified and have extensive experience in compliance, threat hunting and incident response. Critical Start's Trusted Behavior Registry, which treats every security alert equally, allows security analysts to quickly resolve any alert. Our mission is to protect our customers' brands while reducing their risk. Our award-winning portfolio includes managed security services, professional services, product fulfillment, and security-readiness assessments. We do this for all sizes of organizations. Critical Start's specialized group TEAMARES focuses on understanding your environment better, how attacks can impact your organization, and how to defend it.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Revelstoke No 

Integrations

Revelstoke Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person Yes 

Vendor Details

Company Name

Bitdefender

Country

Romania

Website

www.bitdefender.com/business/enterprise-products/managed-detection-response-service.html

Vendor Details

Company Name

Critical Start

Founded

2012

Country

United States

Website

www.criticalstart.com

Product Features

Cybersecurity

AI / Machine Learning Yes 
Behavioral Analytics Yes 
Endpoint Management Yes 
IOC Verification Yes 
Incident Management Yes 
Tokenization Yes 
Vulnerability Scanning Yes 
Whitelisting / Blacklisting Yes 

IT Security

Anti Spam No 
Anti Virus No 
Email Attachment Protection No 
Event Tracking No 
IP Protection No 
Internet Usage Monitoring No 
Intrusion Detection System No 
Spyware Removal No 
Two-Factor Authentication No 
Vulnerability Scanning No 
Web Threat Management No 
Web Traffic Reporting No 

SIEM

Application Security No 
Behavioral Analytics No 
Compliance Reporting No 
Endpoint Management No 
File Integrity Monitoring No 
Forensic Analysis No 
Log Management No 
Network Monitoring No 
Real Time Monitoring No 
Threat Intelligence No 
User Activity Monitoring No