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support

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Description

BigCommerce is an ecommerce platform built for businesses that want flexibility across storefront design, checkout, payments, product management, channels, and integrations. The platform supports a wide range of business models, including B2C, B2B, wholesale, multi-storefront, omnichannel, international commerce, headless commerce, and composable commerce. Merchants can build visually with drag-and-drop tools or use full API and code access when they need deeper customization. BigCommerce includes a customizable one-page checkout with digital wallets, one-click payments, buy now pay later options, and access to many payment providers. The platform also supports complex product catalogs, variants, bundles, restricted selling, age verification, compliance flows, subscriptions, and hybrid selling models. Businesses can manage multiple brands, regions, channels, and storefronts from one system. BigCommerce also offers services for migration, launch, solution architecture, implementation, data migration, technical account management, customer success, and growth support. Its ecosystem includes Feedonomics for syncing and optimizing product data across marketplaces, social commerce, and advertising channels, plus Makeswift for building visual web experiences with custom components. By combining open commerce infrastructure, storefront tools, checkout, payments, integrations, services, and AI-oriented commerce capabilities, BigCommerce helps brands grow without limiting how they sell.

Description

fabric NEON is designed to prepare retail catalogs for the rise of agentic commerce and AI-powered shopping experiences. It helps brands understand how their products are interpreted and surfaced by AI search engines and shopping agents. Through continuous monitoring, the platform provides visibility into prompt performance, product coverage, and competitive benchmarks. Retailers can identify gaps in product content and optimize data to better capture shopper intent. fabric NEON streamlines SKU onboarding by enriching product attributes with insights derived from leading category prompts. Activation tools ensure optimized product data flows into multiple demand channels without disrupting existing systems. The platform integrates easily with tools like Shopify, product feeds, and emerging commerce protocols. By improving catalog clarity and relevance, brands can increase discoverability in AI-driven environments. fabric NEON supports faster merchandising decisions through actionable insights. It ultimately helps retailers stay competitive as commerce shifts toward intelligent agents.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Avalara Yes 
Stripe Yes 
AdBeacon Yes 
AtroPIM Yes 
ChannelSale Yes 
Kurv Yes 
Lexer Yes 
Luigi's Box Yes 
Olark Yes 
Patchworks Yes 
Sales Layer Yes 
Simon AI Yes 
Social Proofy Yes 
Square Payroll Yes 
Synctify Yes 
TUNE Yes 
Tillo Yes 
UPS Ready Yes 
VooChat Yes 
getAnalyzed Yes 

Integrations

Avalara Yes 
Stripe Yes 
AdBeacon No 
AtroPIM No 
ChannelSale No 
Kurv No 
Lexer No 
Luigi's Box No 
Olark No 
Patchworks No 
Sales Layer No 
Simon AI No 
Social Proofy No 
Square Payroll No 
Synctify No 
TUNE No 
Tillo No 
UPS Ready No 
VooChat No 
getAnalyzed No 

Pricing Details

$29 per month
Free Trial Yes 
Free Version No 

Pricing Details

$500/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

BigCommerce

Founded

2009

Country

United States

Website

www.bigcommerce.com

Vendor Details

Company Name

fabric

Founded

2017

Country

United States

Website

fabric.inc

Product Features

eCommerce

CRM Yes 
Catalog Management Yes 
Channel Management Yes 
Customer Accounts Yes 
Data Security Yes 
Email Marketing Yes 
Inventory Management Yes 
Kitting Yes 
Loyalty Program Yes 
Mobile Access Yes 
Multi-Store Management Yes 
Order Management Yes 
Product Configurator Yes 
Promotions Management Yes 
Returns Management Yes 
Reviews Management Yes 
SEO Management Yes 
Shopping Cart Yes 
Templates Yes 

Headless eCommerce

API No 
Content Management No 
Conversion Tracking No 
Customer Touchpoints No 
Integrated Development Environment (IDE) No 
Inventory Optimization No 
Web/Mobile App Development No 

Multi-Channel eCommerce

Catalog Management No 
Channel Management No 
Data Synchronization No 
Email Marketing No 
Inventory Management No 
Marketplace Integration No 
Mobile Commerce No 
Order Management No 
Promotions Management No 
Returns Management No 
SEO Management No 
Shopping Cart No 
Social Commerce No 

Shopping Cart

Abandoned Cart Saver Yes 
Catalog Management Yes 
Credit Card Processing No 
Discount / Coupon Management Yes 
Inventory Control Yes 
Product Configurator Yes 
Product Ratings / Reviews Yes 
Refund Management Yes 
Returns Management Yes 
Shipping Management Yes 
Tax Management Yes 

Winery

Barrel Management No 
Billing & Invoicing No 
Cellar Management No 
Inventory Management No 
Order Management No 
Point of Sale (POS) No 
Production Tracking No 
Vineyard Management No 
Wine Club Management No 

Alternatives

Alternatives