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Description
BigBasket stands out as India's premier online grocery shopping service, providing an extensive selection of more than 20,000 items in categories such as fresh produce, dairy products, baked goods, beverages, snacks, cleaning supplies, beauty and personal care, as well as home and kitchen necessities. With its range of proprietary brands including Fresho, BB Royal, BB Popular, BB Home, GoodDiet, HappyChef, and Tasties, BigBasket caters to diverse consumer needs. The platform operates across over 30 cities throughout India, handling approximately 15 million orders every month. In addition to standard grocery shopping, BigBasket offers specialized services like BB Daily for essential items, BB Instant for vending machine solutions, and BB Now for rapid delivery options. To guarantee freshness and quality, BigBasket sources local produce daily from nearby markets, stores it in temperature-controlled warehouses, and employs a fleet of refrigerated trucks for delivery. This commitment to quality and convenience has made BigBasket a favorite among consumers seeking reliable grocery options online.
Description
Enhance customer experiences both in physical locations and online, boost employee efficiency, drive increased revenue, and reveal valuable insights from in-store data using Mercaux’s Omnichannel and Unified Commerce Solutions. Our Composable Architecture empowers you to customize store transformations according to your vision, collaborate seamlessly with preferred systems, and implement changes swiftly. Provide your customers with a rapid, seamless, and adaptable checkout experience that outperforms traditional monolithic POS systems. Our comprehensive platform encompasses everything from Assisted Selling and Clienteling to Remote Selling via WhatsApp and the creation of a Universal Basket. Additionally, we offer In-store Self-Service Solutions featuring Basket Transfer and Checkout options, along with the ability to engage in Remote 1-to-1 Conversations with Store Associates. Track customer behavior from their initial interaction, through the creation of their shopping basket, all the way to the final purchase, while also monitoring Sales Associate activity and product interest funnels. Ultimately, this holistic approach ensures that both customers and staff benefit from a streamlined and engaging retail experience.
API Access
Has API
API Access
Has API
Integrations
JRNI
SAP Analytics Cloud
Salesforce
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BigBasket
Country
India
Website
www.bigbasket.com
Vendor Details
Company Name
Mercaux
Founded
2013
Country
United Kingdom
Website
mercaux.com
Product Features
Product Features
Retail Execution
AI / Image Recognition
Collaboration Tools
Data Collection
Inspection
Pricing / Placement Optimization
Product Education
Product Promotion Strategy
Retail Site Audit
Workforce Management
