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Description
Biel.ai turns technical documentation into an AI assistant that gives developers instant, accurate, source-cited answers. It is built for products where documentation drives adoption and a wrong answer costs real engineering time.
Biel understands the structure of developer content: OpenAPI specs, code samples, error codes, and configuration files are parsed as what they are, not as flat text. When a user asks "why am I getting a 401", the assistant connects the question to the relevant endpoint and returns a direct answer with sources, instead of a list of links. Every response is drawn exclusively from your indexed content, so there are no invented answers about your product.
One knowledge base powers four surfaces. A widget brings Ask AI chat and AI search to docs built with Docusaurus, Sphinx, MkDocs, Antora, Starlight, Next.js, WordPress, or plain HTML, live in about 15 minutes. A hosted MCP server lets developers query your docs from Claude, Cursor, GitHub Copilot, and other MCP-compatible tools. Bots for Slack, Discord, and Microsoft Teams answer questions directly in team channels. A REST API and RAG-as-a-Service option embed the same capability into your own product.
Biel also works as a content intelligence layer. Analytics reveal the questions users asked, the ones that went unanswered, and the pages that need improvement, so documentation teams can close gaps before they turn into support tickets. It supports multiple languages, syncs content automatically via crawls, GitHub, or API, and runs on EU-hosted infrastructure with AES-256 encryption, GDPR compliance, SSO, and bring-your-own-keys support.
Teams at ScyllaDB, Katalon, Tezos, and Talon.one use it in production.
Description
Receive immediate responses for yourself, your clients, or your team with AI-enhanced chatbots that are specifically tailored using your own content and documents. This approach not only reduces costs but also enhances the support experience for your customers, boosts your team's efficiency, and optimizes AI-generated copy using your pre-existing business knowledge. We provide an easy way to create ChatGPT-based bots trained on your materials so that they can swiftly answer even the most intricate inquiries from your customers. Integrating DocsBot into your website is a breeze, taking just a minute with fully customizable widgets. Simply insert a script tag or a WordPress plugin, and you’re all set to launch. Transform your documentation into an engaging experience with our Q&A bot, which delivers specific and straightforward answers regarding your product, complete with code examples and well-organized outputs. This innovative solution not only streamlines customer interactions but also fosters a deeper understanding of your offerings.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
WordPress
Yes
ChatGPT
No
Confluence
Yes
Discord
Yes
Docusaurus
Yes
Dropbox
No
GPT-4
No
Gatsby
Yes
GitHub
Yes
GitLab
Yes
Integrations
WordPress
Yes
ChatGPT
Yes
Confluence
No
Discord
No
Docusaurus
No
Dropbox
Yes
GPT-4
Yes
Gatsby
No
GitHub
No
GitLab
No
Pricing Details
$150/month
Professional plan
Free Trial
Yes
Free Version
No
Pricing Details
$19 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Biel.ai
Founded
2024
Country
Spain
Website
biel.ai
Vendor Details
Company Name
DocsBot
Website
docsbot.ai/
Product Features
Chatbot
Call to Action
No
Context and Coherence
Yes
Human Takeover
No
Inline Media / Videos
No
Machine Learning
Yes
Natural Language Processing
Yes
Payment Integration
No
Prediction
No
Ready-made Templates
Yes
Reporting / Analytics
Yes
Sentiment Analysis
No
Social Media Integration
No