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Description
Biel.ai turns technical documentation into an AI assistant that gives developers instant, accurate, source-cited answers. It is built for products where documentation drives adoption and a wrong answer costs real engineering time.
Biel understands the structure of developer content: OpenAPI specs, code samples, error codes, and configuration files are parsed as what they are, not as flat text. When a user asks "why am I getting a 401", the assistant connects the question to the relevant endpoint and returns a direct answer with sources, instead of a list of links. Every response is drawn exclusively from your indexed content, so there are no invented answers about your product.
One knowledge base powers four surfaces. A widget brings Ask AI chat and AI search to docs built with Docusaurus, Sphinx, MkDocs, Antora, Starlight, Next.js, WordPress, or plain HTML, live in about 15 minutes. A hosted MCP server lets developers query your docs from Claude, Cursor, GitHub Copilot, and other MCP-compatible tools. Bots for Slack, Discord, and Microsoft Teams answer questions directly in team channels. A REST API and RAG-as-a-Service option embed the same capability into your own product.
Biel also works as a content intelligence layer. Analytics reveal the questions users asked, the ones that went unanswered, and the pages that need improvement, so documentation teams can close gaps before they turn into support tickets. It supports multiple languages, syncs content automatically via crawls, GitHub, or API, and runs on EU-hosted infrastructure with AES-256 encryption, GDPR compliance, SSO, and bring-your-own-keys support.
Teams at ScyllaDB, Katalon, Tezos, and Talon.one use it in production.
Description
Receive immediate responses for yourself, your clients, or your team with AI-enhanced chatbots that are specifically tailored using your own content and documents. This approach not only reduces costs but also enhances the support experience for your customers, boosts your team's efficiency, and optimizes AI-generated copy using your pre-existing business knowledge. We provide an easy way to create ChatGPT-based bots trained on your materials so that they can swiftly answer even the most intricate inquiries from your customers. Integrating DocsBot into your website is a breeze, taking just a minute with fully customizable widgets. Simply insert a script tag or a WordPress plugin, and you’re all set to launch. Transform your documentation into an engaging experience with our Q&A bot, which delivers specific and straightforward answers regarding your product, complete with code examples and well-organized outputs. This innovative solution not only streamlines customer interactions but also fosters a deeper understanding of your offerings.
API Access
Has API
API Access
Has API
Integrations
WordPress
Confluence
Docusaurus
Dropbox
GPT-4
GitLab
Google Drive
HTML
Intercom
Jekyll
Integrations
WordPress
Confluence
Docusaurus
Dropbox
GPT-4
GitLab
Google Drive
HTML
Intercom
Jekyll
Pricing Details
$150/month
Free Trial
Free Version
Pricing Details
$19 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Biel.ai
Founded
2024
Country
Spain
Website
biel.ai
Vendor Details
Company Name
DocsBot
Website
docsbot.ai/
Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration