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Description
BayNerve is a comprehensive software solution designed for the management of independent auto repair shops. This platform streamlines the entire repair process within a single system, encompassing everything from appointment scheduling and check-in to digital inspections, estimates, customer approvals, technician tasks, invoicing, payment processing, and maintaining service history. Technicians can access their assigned tasks via a mobile device, allowing them to document their observations, upload images and voice memos, record labor hours, and report any delays in parts directly from the shop floor. Service advisors benefit from tools that allow them to create estimates, oversee approved, declined, and postponed services, and maintain up-to-date records for both customers and vehicles linked to every repair order. Furthermore, shop owners and managers have the capability to track workload, monitor repair progress, manage receivables, and evaluate shop performance through detailed dashboards and reporting features. BayNerve enhances functionality with role-based access, tracking for parts and labor, electronic signatures and payment options, searchable records, and integrations with services like QuickBooks, Stripe, Gmail, and Microsoft Outlook, thus providing a robust framework for efficient shop management. This all-in-one software not only increases productivity but also ensures a seamless experience for both staff and customers alike.
Description
Sattotal is a comprehensive cloud-based platform designed specifically for repair shops and service centers that handle the repair of devices such as phones, computers, appliances, and other electronics. It manages the entire repair process seamlessly, beginning from the moment a device is checked in until it is handed back to the customer.
The repair workflow includes features like device check-in accompanied by photos and customer signatures, a PDF intake receipt, repair status updates with technician notes, a complete service history, and a QR-code tracking page that allows customers to monitor their device's status online.
For quotes and customer management, Sattotal facilitates the sending of quotes via email, which customers can easily approve or decline online, while also providing a customer relationship management system (CRM), a dedicated device database, and automatic notifications throughout the repair process.
In terms of shop management, it offers functionalities for spare-parts inventory management across various warehouses, warranty tracking and return merchandise authorization (RMA), point of sale and invoicing options in supported countries, comprehensive analytics, an AI assistant, CSV import capabilities, and customizable roles and permissions for technicians.
Sattotal is designed to cater to a global market, as it is available in 19 languages and tailored to meet the regulatory requirements of 44 countries, ensuring compliance with local tax IDs, taxes, currencies, and consumer laws, making it an ideal solution for diverse business environments.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
Yes
Microsoft Outlook
Yes
QuickBooks Online
Yes
Stripe
Yes
Integrations
Gmail
No
Microsoft Outlook
No
QuickBooks Online
No
Stripe
No
Pricing Details
$49.99/month
Free Trial
No
Free Version
No
Pricing Details
$15/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Gearbox Technologies LLC
Founded
2025
Country
Opelika, Alabama, United States
Website
gearboxtechnologies.com
Vendor Details
Company Name
Sattotal
Founded
2026
Country
Spain
Website
sattotal.com
Product Features
Product Features
Repair Shop
Barcode Support
No
Billing & Invoicing
No
CRM
No
Intake Forms
No
Inventory Management
No
Parts Inventory Management
No
Point of Sale (POS)
No
Repair Tracking
No
Work Order Management
No
Alternatives
Alternatives
No Alternatives
