Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Our award-winning core banking solutions are designed to meet the rigorous demands of sophisticated banking regulations and requirements. These solutions leverage the latest innovations to enhance operational efficiency, minimize costs, ensure compliance, and facilitate a swift time to market. With advanced real-time analytics, they provide valuable insights that aid in the timely development of relevant products and services, and they can seamlessly integrate with our leading digital channel solutions. By connecting the front-end, middleware, and back office, these systems will revolutionize your institution into a customer-focused, commercial powerhouse. Explore ways to align your critical processes with your most valuable asset: your customer. Choose an open, state-of-the-art, agile platform that empowers you to create exceptional experiences for both customers and employees, foster sustainable growth, and introduce innovations that enhance collaboration and partnership. This holistic approach will not only improve service delivery but also position your institution for future success.
Description
The LIVE 360° Customer Service assessment can be tailored to fit the specific needs and requirements of your organization. As noted by McKinsey in 2017, “To excel with customers, frontline employees need high-level service from core support functions.” Performax360 is facilitating enhanced collaboration and cross-functional partnerships within customer service teams. This platform, known as Performax360, is a Cloud-based Software as a Service (SaaS) solution that offers four different hosting options for deployment. Engaging multiple stakeholders is crucial for both strategic and operational decision-making, whether it pertains to an internal function, project, or initiative. When employees, customers, and partners collaborate in real-time, they contribute to the co-creation of innovative products and services while addressing challenges in unique ways. By fostering continuous touchpoints with stakeholders, from executive management to frontline employees, as well as customers and partners, organizations can significantly improve the effectiveness of their strategy execution. Ultimately, this approach not only streamlines processes but also enhances the overall customer experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
CodeBase Technologies
Country
United States
Website
www.codebtech.com
Vendor Details
Company Name
Performax
Founded
2015
Country
United States
Website
www.performax360.com
Product Features
Banking
ATM Management
Compliance Tracking
Corporate Banking
Credit Card Management
Credit Union
Investment Banking
Multi-Branch
Online Banking
Private Banking
Retail Banking
Risk Management
Securities Management
Transaction Monitoring
Product Features
Business Intelligence
Ad Hoc Reports
Benchmarking
Budgeting & Forecasting
Dashboard
Data Analysis
Key Performance Indicators
Natural Language Generation (NLG)
Performance Metrics
Predictive Analytics
Profitability Analysis
Strategic Planning
Trend / Problem Indicators
Visual Analytics