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API Access
Has API
API Access
Has API
Integrations
ActiveControl
BMC AMI Ops Automation for Capping
BMC Compuware Hiperstation
BMC Helix Cloud Cost
BMC Helix Control-M
BMC Helix Operations Management
Cutover
ICR Evolution
ISL Light Remote Desktop
InsightAppSec
Integrations
ActiveControl
BMC AMI Ops Automation for Capping
BMC Compuware Hiperstation
BMC Helix Cloud Cost
BMC Helix Control-M
BMC Helix Operations Management
Cutover
ICR Evolution
ISL Light Remote Desktop
InsightAppSec
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Deployment
SaaS
iPhone
iPad
Android
Windows
Mac
Linux
Support
Phone Support
24/7 Live Support
Online
Support
Phone Support
24/7 Live Support
Online
Training
Documentation
Webinars
Live Online
In Person
Training
Documentation
Webinars
Live Online
In Person
Vendor Details
Company Name
BMC
Founded
1980
Country
United States
Website
www.bmc.com/it-solutions/remedy-itsm.html
Vendor Details
Company Name
BMC Software
Founded
1980
Country
United States
Website
www.footprintsservicedesk.com/
Product Features
Change Management
Approval Workflow
Audit Trail
Change Calendar
Change Planning
Compliance Management
Prioritization
Release Management
Task Management
Training Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal
Product Features
Help Desk
Alerts / Escalation
Automated Routing
Community Forums
Customizable Branding
Document Storage
Email Integration
IT Asset Management
Incident Management
Interaction Tracking
Knowledge Base
Known Issue Management
Live Chat
Multi-Channel Communication
Multiple Brands / Products
Network Monitoring
Real-time Chat
Self Service Portal
Service Level Agreement (SLA) Management
Ticket Management
ITSM
Asset Tracking
Availability Management
Change Management
Configuration Management
Contract/License Management
Dashboard
Incident Management
Problem Management
Project Management
Release & Deployment Management
Self Service Portal
Service Desk
CMDB
Change Management
IT Asset Management
Incident Management
Knowledge Base
Mobile Access
Procurement Management
Remote Control
SLA Management
Self Service Portal