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Average Ratings 0 Ratings

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ease
features
design
support

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Description

BMC Helix Automation Console delivers a modern approach to vulnerability remediation by combining advanced analytics, automated patching, and continuous compliance into one platform. It aggregates outputs from multiple vulnerability scanners and transforms them into clear, actionable intelligence. The system maps each vulnerability to servers, patches, and affected business services, enabling teams to prioritize resolutions that reduce the greatest risk. Automated workflows quickly remediate misconfigurations, missing patches, and high-impact exposures without manual intervention. Real-time visibility allows security and operations teams to track remediation progress, eliminate noise, and identify previously hidden blind spots. Compliance automation ensures alignment with standards like SOX, HIPAA, PCI, and CISA while simplifying audit preparation. With state-of-the-art patching and guided workflows, organizations reduce risk faster and with fewer resources. Ultimately, BMC Helix Automation Console empowers enterprises to maintain a resilient security posture while keeping operations running smoothly.

Description

BMC HelixGPT is a next-generation AI engine that infuses generative and agentic intelligence directly into ITSM and ITOM workflows. It deploys a coordinated fleet of autonomous AI agents capable of answering questions, executing tasks, guiding users, and supporting service professionals across the entire incident and request lifecycle. The platform automatically identifies vulnerabilities, predicts change risks, and clusters incoming incidents to detect major issues early. Intelligent conversation models provide referenced, summarized answers that improve self-service adoption and reduce ticket volume. IT and business teams can build custom AI agents without complexity, creating tailored automation for their specific processes. HelixGPT operates with flexible deployment options—cloud or on-premises—and integrates seamlessly with leading LLM providers. By automating repetitive work and optimizing decision-making, it helps IT teams focus on higher-impact initiatives. Organizations adopting HelixGPT see higher productivity, lower operational costs, and significantly improved user satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Amazon EC2
Amazon Web Services (AWS)
BMC AMI Ops Automation for Capping
BMC Helix Business Workflows
BMC Helix Digital Workplace
BMC Helix Operations Management
Docker
Google Cloud Platform
Kubernetes
Microsoft Azure
Microsoft Teams
NovelVox Agent Accelerator
Skype
Slack

Integrations

Amazon EC2
Amazon Web Services (AWS)
BMC AMI Ops Automation for Capping
BMC Helix Business Workflows
BMC Helix Digital Workplace
BMC Helix Operations Management
Docker
Google Cloud Platform
Kubernetes
Microsoft Azure
Microsoft Teams
NovelVox Agent Accelerator
Skype
Slack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.helixops.ai/products/bmc-helix-automation-console.html

Vendor Details

Company Name

BMC Software

Founded

1980

Country

United States

Website

www.helixops.ai/products/helixgpt.html

Product Features

Vulnerability Management

Asset Discovery
Asset Tagging
Network Scanning
Patch Management
Policy Management
Prioritization
Risk Management
Vulnerability Assessment
Web Scanning

Product Features

Chatbot

Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration

Conversational AI

Code-free Development
Contextual Guidance
For Developers
Intent Recognition
Multi-Languages
Omni-Channel
On-Screen Chats
Pre-configured Bot
Reusable Components
Sentiment Analysis
Speech Recognition
Speech Synthesis
Virtual Assistant

Alternatives

Alternatives

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