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Description
BILT is an innovative customer experience platform that delivers comprehensive 3D interactive instructions featuring voice, text, and animated support for a wide variety of products from numerous brands. Through its advanced 3D interactive Intelligent Instructions, users can confidently assemble, install, set up, maintain, train, and repair products with significantly reduced guesswork. The process starts with an overview of the product, detailing the number of individuals required, estimated time, total steps involved, necessary tools, and included parts. Users are empowered to navigate through guided steps, listen to audio instructions, read textual guidance, replay specific steps instantly, tap on any component for additional details, and manipulate 3D images by zooming or rotating to view the product from multiple perspectives. Additionally, BILT enhances the efficiency of brands and service teams by enabling customers to maintain and repair products more rapidly, thereby mitigating risks, lowering service expenses, decreasing warranty claims, and elevating the overall setup experience. By offering such detailed and interactive support, BILT not only improves customer satisfaction but also fosters brand loyalty through enhanced service experiences.
Description
Create interactive voice-guided tutorials using simple text, and effortlessly incorporate photos, GIFs, or video clips through a drag-and-drop interface. Design detailed step-by-step voice tutorials without needing any coding expertise, and enrich your content with just one click. Document, modify, and disseminate your tutorials in real-time, ensuring they are accessible to you and your team around the clock. The voice control feature allows your employees to remain hands-free while working. Furthermore, AI technology can translate your tutorials into nearly any language, enhancing accessibility. how.fm serves as an intelligent assistant for digital training and performance enhancement in manual procedures, crafts, technical skills, and general how-to knowledge. It empowers new hires, trainees, and temporary workers with self-guided, step-by-step assistance both on and off the job. Moreover, we seamlessly convert your standard operating procedures or any step-by-step documentation into engaging and effective formats. This platform is specifically designed to facilitate the quick integration of new or temporary workers, offering multi-language instructions and hands-free voice control to streamline the training process effectively.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
BILT
Founded
2015
Country
United States
Website
biltapp.com
Vendor Details
Company Name
how.fm
Founded
2018
Country
Germany
Website
www.how.fm/product/
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control
Product Features
Work Instructions
Branding & Style Sheets
Content Management System
Drag and Drop
Dynamic Tags
Employee Feedback
Guide Approval Workflows
Media Editor
Multi-Brand Publishing
Rich Text Editor
SSO (SAML)
Translations
User Management
Version Control