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Description
Azure AI Foundry Agent Service is a powerful tool that simplifies the process of building and managing AI agents to automate business operations. By offering a suite of built-in connectors, including Azure Logic Apps, Azure Functions, and SharePoint, users can create AI-driven workflows that efficiently manage multiple tasks. This platform ensures the use of sensitive data remains under control while providing robust security measures. It features flexible pricing based on usage, making it adaptable for businesses of any size. With an easy-to-use interface and the ability to ground agents in web and internal data sources, Azure AI Foundry supports both simple and complex task automation, helping businesses scale more efficiently.
Description
The Webex AI Agent offers engaging, lifelike interactions through advanced conversational intelligence, enhancing customer experience across both voice and digital platforms while enabling proactive self-service. By comprehending individual requirements, retaining user history, and adapting to preferences in real time, it ensures a tailored experience for each user. The platform simplifies the creation and implementation of AI agents, allowing for the development of either fully autonomous agents capable of natural dialogues or scripted agents that provide predetermined responses. These AI-driven agents are equipped to manage intricate inquiries by seamlessly integrating with back-office systems to resolve customer concerns comprehensively. Additionally, they can be utilized across multiple communication channels, including voice, SMS, email, live chat, Facebook Messenger, Apple Messages for Business, and WhatsApp, thus offering round-the-clock assistance. When the situation demands, a smooth transition to human agents is possible, with complete context transfer to maintain service continuity. Supporting more than ten languages, the AI Agent effectively breaks down language barriers while enhancing the scalability of customer interactions, ultimately leading to greater satisfaction and efficiency. Furthermore, businesses can leverage analytics from these interactions to continually refine their service delivery.
API Access
Has API
API Access
Has API
Integrations
Azure AI Search
Azure Functions
Bing
Codestral
Codestral Mamba
Cohere
Facebook Messenger
GPT-4o
Llama 2
Llama 3
Integrations
Azure AI Search
Azure Functions
Bing
Codestral
Codestral Mamba
Cohere
Facebook Messenger
GPT-4o
Llama 2
Llama 3
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Microsoft
Founded
1975
Country
United States
Website
azure.microsoft.com/en-us/products/ai-agent-service
Vendor Details
Company Name
Webex
Founded
1995
Country
United States
Website
www.webex.ai/ai-agent.html