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Description
Ensure your safety while managing incoming customers with Awaiting's efficient contactless waitlist system. Stay compliant with legal capacity regulations, whether your establishment can accommodate 10 or 100 patrons at once, as Awaiting helps you navigate the fluctuating legal requirements for building occupancy. Shield your staff from the dangers of overcrowding, which significantly heightens the risk of COVID-19 transmission; by controlling the number of customers inside your business, you not only safeguard your employees’ health but also reduce the potential for a shutdown. Create a secure environment for your clientele, as they deserve the same seamless service they typically receive from your establishment. Given the current climate, many customers, especially those at higher risk, may hesitate to visit unless they are assured that effective safety measures are being implemented, thus offering them the reassurance they need. Additionally, your business will receive a special phone number that streamlines customer communication through automated text management, enhancing both efficiency and customer experience. This innovative approach not only promotes safety but also fosters customer loyalty in uncertain times.
Description
Customers can easily join the queue by scanning a QR Code available at your storefront or visiting a designated web URL on their mobile devices, eliminating the need for any app downloads. They can simply utilize the built-in web browser on their phones to access the queue status page, which provides real-time updates about their position in line. Our QueuePad mobile application prioritizes social distancing, ensuring a safer environment for both customers and staff. The interface displays a list of customers currently waiting, along with their arrival times, estimated wait durations, and any pertinent notes about their requests. Additionally, by clicking on a phone icon, you can initiate a call or send an SMS to any customer in the queue. Customers can select from a range of services, each representing a separate queue, with a maximum of three services enabled at one time. The system is capable of sending automated SMS notifications to customers as they approach the Nth position in line, provided that you have a valid SMS Gateway API account and an active Wi-Fi connection. This feature helps keep customers informed without requiring them to physically wait on-site, enhancing their overall experience.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$19 per month
Free Trial
Free Version
Pricing Details
$19.99 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Vaporware
Founded
2013
Country
United States
Website
awaiting.app
Vendor Details
Company Name
QueuePad
Country
Philippines
Website
www.queuepad.com
Product Features
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking
Product Features
Queue Management
Appointment Scheduling
Calendar
Communication Tools
Contactless
Customer Surveys
Dashboard
For Banks
For Government
For Healthcare
For Restaurants
For Retail
SMS Marketing
Supports Multiple Counters
Virtual Queue
Waitlist
Alerts/Notifications
Customer Database
For Restaurants
Prioritization
Public Waitlist
Reporting & Statistics
Self Check-in
Waiting Time Tracking
Waitlist Status Tracking