Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Guarantee that your customers enjoy a seamless and pleasant interaction with your brand from the initial discovery phase through to order placement, service delivery, and beyond. Equip your customers with the tools necessary for a superior service experience using this comprehensive end-to-end field service solution. For on-site services, empower your customers by giving them control over their schedules and expenditures with this smart service offering. Whether services are rendered at a physical site or remotely, Avayler presents a holistic solution designed to enhance customer satisfaction while supporting your technicians. Developed by professionals from the retail and automotive service sectors, Avayler facilitates smooth customer journeys and an unparalleled experience, proving to be a reliable choice that is already elevating service quality in the industry. With both on-site and mobile options available, Avayler delivers a genuine omnichannel approach to field service, ensuring that businesses can thrive in diverse environments while consistently meeting client needs. This comprehensive strategy not only boosts operational efficiency but also strengthens customer loyalty, paving the way for long-term success.
Description
It can be difficult to keep up with the changing customer expectations. Manufacturers must redefine their field service operations to become proactive rather than reactive.
Tavant combines the best practices of connected technologies, machine-learning, and artificial intelligence in order to help companies deal with the new realities that come with field service operations. Tavant's Field Service Management solution provides field service teams at all times with 360-degree information about their customers, machines and field technicians. This helps boost productivity, improve customer experience and impact revenue.
BENEFITS
Field service personnel can be empowered by superior field service tools
360-degree view in one place of all assets, customers, and products
Integration with other modules of the service lifecycle, such as warranty, order fulfillment and more, for a seamless experience for customers
Intelligent platform
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
Free
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
Yes
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Avayler
Country
United Kingdom
Website
www.avayler.com
Vendor Details
Company Name
Tavant
Founded
2000
Country
United States
Website
www.tavant.com/manufacturing/field-service-management
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No
Product Features
Field Service Management
Billing & Invoicing
No
Contact Database
No
Contract Management
No
Customer Database
No
Dispatch Management
No
Electronic Signature
No
Inventory Management
No
Mobile Access
No
Payment Collection in the Field
No
Quotes / Estimates
No
Routing
No
Scheduling
No
Service History Tracking
No
Time Clock
No
Work Order Management
No