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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

AutoWeb Design's Dealer Management System offers a comprehensive platform that enables automotive dealers to efficiently oversee inventory, sales, expenses, and customer information, eliminating the need for traditional spreadsheets or paperwork. This system meticulously monitors vehicles from the point of purchase through various stages including preparation, MOT, servicing, valeting, and ultimately, sale, while continuously updating stock values, sale specifics, and profit margins. Dealers have the capability to generate invoices, manage balances—whether paid, unpaid, or partially paid—and attach essential documents to both vehicles and customers. Additionally, expense tracking encompasses costs related to repairs, transportation, advertising, and fuel, providing insights into the true expenses associated with each vehicle. Centralized customer histories maintain records of inquiries, test drives, purchases, and follow-up interactions, which enhances visibility, reduces redundancy, accelerates administrative processes, and improves overall control over daily dealership functions. This integrated approach not only streamlines operations but also contributes to stronger customer relationships and increased profitability.

Description

Vini serves as Spyne's conversational AI assistant tailored for car dealerships, aiming to assist dealers in capturing every potential lead, responding promptly, and enhancing sales and service conversions without increasing manual tasks. Specifically designed for the automotive sector, Vini oversees lead management, schedules appointments, conducts regular follow-ups, dispatches reminders, and maintains customer interactions even outside of standard hours. This AI-driven voice agent efficiently addresses incoming calls, manages overflow situations, takes care of after-hours inquiries, and supports outbound follow-up initiatives, allowing dealership teams to concentrate on closing deals. By preventing voicemail bottlenecks and eliminating delays in manual follow-ups, Vini ensures immediate responses to each call, secures leads before they lose interest, and provides quick, relevant replies that mimic human interaction. Furthermore, Spyne's conversational AI is adept at navigating both sales and service avenues, leveraging dealership-specific context to connect with the right individuals for the appropriate reasons at precisely the right time, ensuring a seamless customer experience. This innovative solution not only streamlines operations but also enhances overall dealership efficiency and client satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Spyne No 

Integrations

Spyne Yes 

Pricing Details

£100/month
The independent-dealer package combines a bespoke website and built-in DMS, from £100 per month.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Autoweb Design

Founded

2004

Country

United Kingdom

Website

autowebdesign.co.uk

Vendor Details

Company Name

Spyne

Founded

2018

Country

United States

Website

www.spyne.ai/conversational-ai

Product Features

Dealership Management

Accounting No 
Auto Dealerships No 
Collections Management No 
Contact Database No 
Customer Database No 
Document Management No 
Equipment Dealerships No 
F&I Management No 
Financing Management No 
Form Printing No 
Lease Management No 
Marine Dealerships No 
Online Inventory No 
Parts Management No 
Powersports Dealerships No 
RV Dealerships No 
Service Department No 
Trailer Dealerships No 
Used Car Dealerships No 
Website Integration No 

Product Features

Conversational AI

Code-free Development No 
Contextual Guidance No 
For Developers No 
Intent Recognition No 
Multi-Languages No 
Omni-Channel No 
On-Screen Chats No 
Pre-configured Bot No 
Reusable Components No 
Sentiment Analysis No 
Speech Recognition No 
Speech Synthesis No 
Virtual Assistant No 

Alternatives

Alternatives

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