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ease
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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Transform your approach to Live Chat – it’s not just a tool for customer support. We want to shift your perspective on its potential. By engaging customers in real-time, you can prevent them from getting stuck or abandoning their carts. Implement bots trained to handle frequent inquiries efficiently. Leverage shopper history and behavior to deliver targeted interactions. Automate typical scenarios, ensuring you connect with customers around the clock. This technology empowers you to guide and influence your customers throughout their purchasing process. Every interaction is enhanced with a complete activity log from both the current session and past transactions, allowing for instantaneous responses to inquiries. Features like Proactive Messaging, Live Shopper Insights, and Real-time Shopper Journeys enable you to pinpoint high-revenue shopping sessions. All these robust tools are accessible through an easy-to-use graphical interface that requires no programming expertise. Plus, our seamless integration with Shopify activates your store's capabilities as soon as you install the application, enhancing your customer engagement strategy right from the start.

Description

You don't need to invest in point solutions when you have the best future-proof system that scales with your business. All your data is integrated into one platform that can handle traffic, shopper journey, visual merchandising, asset protection, and many other functions. The most advanced traffic system has ever been built to accurately measure foot traffic to your stores. Instant access to high-resolution video recording to perform your own audits, at your convenience and at no additional cost. You can measure, display, and manage store occupancy in real time to instill confidence in your customers and safely reopen your shops. Analyze historical occupancy rates for your locations. Verify that the occupancy limits are being met and check if any locations are under-utilized or crowded. As part of their journey, you can see how shoppers move through your store's various areas. Segment shoppers based on demographics, purchase activity, or other factors.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Shopify
5X
Lightspeed Retail
WhatsApp

Integrations

Shopify
5X
Lightspeed Retail
WhatsApp

Pricing Details

$1 per month
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Autochat.io

Founded

2018

Country

India

Website

autochat.io

Vendor Details

Company Name

RetailNext

Founded

2007

Country

United States

Website

retailnext.net

Product Features

API Management

API Design
API Lifecycle Management
Access Control
Analytics
Dashboard
Developer Portal
Testing Management
Threat Protection
Traffic Control
Version Control

Conversational Marketing

Appointment Scheduling
Audience Segmentation
Chatbot
Email Automation
Group Messaging
Human Handover
Lead Distribution
Lead Qualification
Mobile Messaging
Multi-Channel Communication
Product Recommendations
Video Chat

Live Chat

Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Screen Sharing
Third Party Integration
Transfers / Routing
Website Visitor Tracking

WhatsApp Marketing

API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics

Product Features

People Counting

API
Anonymous Counting
Benchmarking
Car Counting
Conversion Tracking
Data Export
Events Statistics
Heatmaps
Mood/Age/Gender Recognition
Motion Detection
Reporting / Analytics
Retail Counting
Staff Exclusion
WiFi Tracking
Zone / Area Monitoring

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