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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

AutoHound is a cloud-driven software solution designed for managing collision repair operations effectively. It streamlines the entire process of repair orders, starting from scheduling and vehicle check-in, continuing through production stages, parts procurement and delivery, quality assurance, payment processing, and detailed reporting. Users can seamlessly create estimates using platforms like CCC ONE, Mitchell, Audatex, or AdjustRite, and a Windows connector facilitates the import of these estimates and supplements directly into repair records. Team members can document the condition of vehicles with photographs and signatures, monitor tasks and obstacles via a production board, oversee parts management and returns, and provide customers with exclusive links for repair status updates and payment options. AutoHound is equipped with bilingual staff interfaces and customer communications in both English and Spanish, offers integration with QuickBooks Online, and connects to PPG PaintManager and PPG LINQ, all while ensuring mobile accessibility and multi-location management. Its versatility allows it to cater to independent collision shops, multi-store operations, fleet repair services, and heavy-duty repair procedures, making it a comprehensive tool for the industry. Ultimately, AutoHound enhances operational efficiency and customer engagement for collision repair businesses.

Description

Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors. The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email. Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

CCC ONE Total Repair Platform Yes 
QuickBooks Online Yes 

Integrations

CCC ONE Total Repair Platform No 
QuickBooks Online No 

Pricing Details

$599/location/month
The standard plan is $599 per location per month, billed monthly and renewed until canceled. It includes unlimited users, all features, four onboarding consultation hours, and no setup fee; applicable tax is extra. The 30-day free trial requires a payment method, with $0 due during the trial; billing begins afterward unless canceled. A separate 7-day demo shop is available without a credit card.
Free Trial Yes 
Free Version No 

Pricing Details

$150/month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

AutoHound

Founded

2024

Country

United States

Website

autohound.io

Vendor Details

Company Name

Need for Service

Founded

2021

Country

Estonia

Website

needforservice.app/

Product Features

Auto Body

Accounting Management No 
Billing & Invoicing No 
Customer Database No 
Inventory Control No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Payroll Management No 
Quotes / Estimates No 
Scheduling No 
Service History No 
VIN Decoder No 
Vehicle Tracking No 
Work Order Management No 

Product Features

Auto Repair

Billing & Invoicing No 
CRM No 
Digital Vehicle Inspections (DVI) No 
Inventory Management No 
Labor Rates No 
Maintenance Scheduling No 
Parts Management No 
Quotes / Estimates No 
Service History No 
VIN Lookup No 
Vehicle Tracking No 
Work Order Management No 

Alternatives

No Alternatives

Alternatives

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