Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AutoHound is a cloud-driven software solution designed for managing collision repair operations effectively. It streamlines the entire process of repair orders, starting from scheduling and vehicle check-in, continuing through production stages, parts procurement and delivery, quality assurance, payment processing, and detailed reporting. Users can seamlessly create estimates using platforms like CCC ONE, Mitchell, Audatex, or AdjustRite, and a Windows connector facilitates the import of these estimates and supplements directly into repair records. Team members can document the condition of vehicles with photographs and signatures, monitor tasks and obstacles via a production board, oversee parts management and returns, and provide customers with exclusive links for repair status updates and payment options. AutoHound is equipped with bilingual staff interfaces and customer communications in both English and Spanish, offers integration with QuickBooks Online, and connects to PPG PaintManager and PPG LINQ, all while ensuring mobile accessibility and multi-location management. Its versatility allows it to cater to independent collision shops, multi-store operations, fleet repair services, and heavy-duty repair procedures, making it a comprehensive tool for the industry. Ultimately, AutoHound enhances operational efficiency and customer engagement for collision repair businesses.
Description
Need for Service is an all-in-one management solution designed exclusively for auto repair shops and service centers. It enhances everyday operations by integrating job scheduling, digital work orders, and real-time tracking of repair statuses within a single platform. With this software, shop owners and technicians can efficiently oversee customer information, vehicle histories, and service bookings, leading to a significant reduction in paperwork and the likelihood of human errors.
The platform also facilitates invoicing and estimates, enabling staff to produce precise quotes and bill clients seamlessly through the system. Additionally, it provides inventory and parts management, allowing shops to keep an eye on stock levels, reorder supplies promptly, and prevent setbacks due to absent components. Communication tools built into the platform ensure that customers receive timely updates regarding the progress of their repairs, estimated completion dates, and reminders for pickup through SMS or email.
Furthermore, Need for Service includes robust reporting and analytics capabilities, equipping owners with valuable insights into shop efficiency, technician output, and revenue patterns, all of which can help inform strategic decisions for growth and improvement. This comprehensive software not only simplifies operations but also enhances the overall customer experience, making it an indispensable tool for auto repair businesses.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
CCC ONE Total Repair Platform
No
QuickBooks Online
No
Pricing Details
$599/location/month
The standard plan is $599 per location per month, billed monthly and renewed until canceled. It includes unlimited users, all features, four onboarding consultation hours, and no setup fee; applicable tax is extra. The 30-day free trial requires a payment method, with $0 due during the trial; billing begins afterward unless canceled. A separate 7-day demo shop is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
$150/month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
AutoHound
Founded
2024
Country
United States
Website
autohound.io
Vendor Details
Company Name
Need for Service
Founded
2021
Country
Estonia
Website
needforservice.app/
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Auto Repair
Billing & Invoicing
No
CRM
No
Digital Vehicle Inspections (DVI)
No
Inventory Management
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Quotes / Estimates
No
Service History
No
VIN Lookup
No
Vehicle Tracking
No
Work Order Management
No
Alternatives
No Alternatives