Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
AutoHound is a cloud-driven software solution designed for managing collision repair operations effectively. It streamlines the entire process of repair orders, starting from scheduling and vehicle check-in, continuing through production stages, parts procurement and delivery, quality assurance, payment processing, and detailed reporting. Users can seamlessly create estimates using platforms like CCC ONE, Mitchell, Audatex, or AdjustRite, and a Windows connector facilitates the import of these estimates and supplements directly into repair records. Team members can document the condition of vehicles with photographs and signatures, monitor tasks and obstacles via a production board, oversee parts management and returns, and provide customers with exclusive links for repair status updates and payment options. AutoHound is equipped with bilingual staff interfaces and customer communications in both English and Spanish, offers integration with QuickBooks Online, and connects to PPG PaintManager and PPG LINQ, all while ensuring mobile accessibility and multi-location management. Its versatility allows it to cater to independent collision shops, multi-store operations, fleet repair services, and heavy-duty repair procedures, making it a comprehensive tool for the industry. Ultimately, AutoHound enhances operational efficiency and customer engagement for collision repair businesses.
Description
To cultivate a devoted base of advocates for your auto repair shop, the key is to maintain communication, ensure customer satisfaction, and encourage repeat visits while they share their positive experiences with others. Mitchell 1’s SocialCRM marketing solutions have consistently demonstrated effectiveness in supporting shops like yours to foster stronger consumer relationships, ultimately enhancing loyalty and boosting business growth. Our services are designed to streamline your marketing efforts with minimal effort required from you, allowing you to not only keep your current customers but also attract new ones. SocialCRM provides a comprehensive range of services aimed at automating your marketing strategies, managing your online reputation, enhancing social media presence, and improving customer interactions. Engage your entire customer list through focused email marketing initiatives, automated expressions of gratitude, timely service reminders, and much more, ensuring that your shop remains top-of-mind for all your customers. By leveraging these tools, you can create a seamless experience that keeps your clientele satisfied and eager to return.
API Access
Has API
No
API Access
Has API
No
Integrations
CCC ONE Total Repair Platform
Yes
ProSpect
No
QuickBooks Online
Yes
Integrations
CCC ONE Total Repair Platform
No
ProSpect
Yes
QuickBooks Online
No
Pricing Details
$599/location/month
The standard plan is $599 per location per month, billed monthly and renewed until canceled. It includes unlimited users, all features, four onboarding consultation hours, and no setup fee; applicable tax is extra. The 30-day free trial requires a payment method, with $0 due during the trial; billing begins afterward unless canceled. A separate 7-day demo shop is available without a credit card.
Free Trial
Yes
Free Version
No
Pricing Details
Contact Mitchell 1 for pricing details.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
AutoHound
Founded
2024
Country
United States
Website
autohound.io
Vendor Details
Company Name
Mitchell 1
Country
United States
Website
mitchell1.com/socialcrm/
Product Features
Auto Body
Accounting Management
No
Billing & Invoicing
No
Customer Database
No
Inventory Control
No
Labor Rates
No
Maintenance Scheduling
No
Parts Management
No
Payroll Management
No
Quotes / Estimates
No
Scheduling
No
Service History
No
VIN Decoder
No
Vehicle Tracking
No
Work Order Management
No
Product Features
Social CRM
Calendar/Reminder System
No
Customer Support
No
Email Marketing
Yes
Lead Capture
No
Lead Nurturing
No
Live Chat
No
Marketing Automation Integration
Yes
Multi-Channel Social Integration
No
Social Media Monitoring
Yes
Task Management
No
Alternatives
No Alternatives