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Description
AuditOnline streamlines the transition from traditional paper-based auditing methods to a cutting-edge cloud-based platform tailored for your audit functions, effectively addressing all essential elements necessary for meeting internal and external audit standards related to CQC compliance, quality assurance, and more. By maximizing the use of current technology such as smartphones and tablets, this solution liberates auditors and managers from their desks, enabling them to conduct audits on-site, which not only conserves precious time but also enhances the frequency and precision of audits. Furthermore, any identified non-compliances automatically trigger the creation of template Action Plans that are promptly assigned to the relevant personnel overseeing that specific audit area. These Action Plans are subsequently populated with the necessary information and can be reassigned to the appropriate individual or department if needed. Upon completion of the designated tasks, the Action Plan is marked as closed, while comprehensive reports are generated to ensure thorough centralized oversight, thereby contributing to overall efficiency and effectiveness in audit operations. This holistic approach not only improves compliance but also fosters a culture of continuous improvement within the organization.
Description
Since its launch in 1993, TENA’s SECONDLOOK Audit Software has consistently adapted to meet the growing complexities of the mortgage quality control landscape. This robust tool is not only customizable and scalable but also cost-effective, packed with thousands of prewritten inquiries to ensure compliance with federal laws, state regulations, and various agency lending or servicing standards. Whether you are engaged in lending, servicing, or both, SECONDLOOK Audit Software simplifies your quality control operations with user-friendly tools designed to effectively manage your portfolio. The collaborative efforts of TENA’s Legal Team, Rules and Compliance Group, and Internal QA Team ensure that all products and services remain aligned with the latest agency standards. Ongoing monitoring and analysis of statutory and regulatory changes, along with relevant interpretations, bulletins, and memoranda, guarantee that the software stays up-to-date. Any modifications that impact residential lending and servicing requirements are promptly integrated into the updates of the audit questions, ensuring users are always informed and compliant. This adaptability positions SECONDLOOK Audit Software as a vital resource for professionals navigating the intricate world of mortgage quality control.
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
$10 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Doc-works
Founded
2004
Country
United Kingdom
Website
www.doc-works.co.uk
Vendor Details
Company Name
TENA Companies
Founded
1982
Country
United States
Website
www.tenaco.com/secondlook-software/
Product Features
Audit
Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management
Product Features
Audit
Alerts / Notifications
Audit Planning
Compliance Management
Dashboard
Exceptions Management
Forms Management
Issue Management
Mobile Access
Multi-Year Planning
Risk Assessment
Workflow Management