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Description
The Außendienstapp serves as a comprehensive field service management solution tailored specifically for food and beverage brands, manufacturers of consumer goods, and independent sales agencies in the retail sector. This innovative software streamlines the processes of visit documentation, photo record-keeping, and team activity monitoring, effectively replacing outdated methods such as WhatsApp, Excel, and traditional paper forms.
With the ability for managers to create personalized report templates that include checkboxes, rating scales, dropdown options, and photo uploads, the platform enhances reporting efficiency. The user-friendly dashboard provides a real-time overview of team activities, completed reports, and upcoming visits, while territories are allocated automatically based on postal codes.
Field representatives can generate organized visit reports directly from their mobile devices, incorporating photos and detailed notes regarding store visits, shelf displays, product placements, and pricing information. All data syncs seamlessly to the manager dashboard, ensuring that information is always up to date.
Remarkably, no IT department is necessary, allowing teams to get started in under five minutes. The system accommodates both employed field representatives and independent sales agents within a single platform, and it comes pre-configured to work with major retail chains in Germany. Additionally, the app is hosted on German servers and adheres to GDPR regulations, ensuring compliance and data security.
Description
Retriever is a platform designed to enhance the efficiency and profitability of your business by allowing for real-time job assignments and the optimization of various operations. Their field service management software effectively replaces cumbersome paper-based processes for service professionals working in the field. This comprehensive solution includes both mobile and desktop applications that link field workers to office staff, offering clear visibility into field activities for schedulers and managers. With Retriever’s cloud-based software, users can efficiently organize schedules, monitor job progress, and oversee the dispatching of tasks. The Retriever Scheduler features a user-friendly graphical interface that grants immediate insights into field operations. By utilizing this innovative scheduling tool, users can effortlessly allocate or reassign field visits through an intuitive drag-and-drop interface online, ensuring that resources are utilized effectively. Overall, Retriever empowers businesses to streamline operations and respond swiftly to changing demands.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
€39 per month
Free Trial
Free Version
Pricing Details
$150.00/month/user
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Außendienstapp
Founded
2026
Country
Germany
Website
www.aussendienstapp.de
Vendor Details
Company Name
Retriever Communications
Founded
1996
Country
Australia
Website
www.retrievercommunications.com
Product Features
Field Service Management
Billing & Invoicing
Contact Database
Contract Management
Customer Database
Dispatch Management
Electronic Signature
Inventory Management
Mobile Access
Payment Collection in the Field
Quotes / Estimates
Routing
Scheduling
Service History Tracking
Time Clock
Work Order Management
Product Features
Application Development
Access Controls/Permissions
Code Assistance
Code Refactoring
Collaboration Tools
Compatibility Testing
Data Modeling
Debugging
Deployment Management
Graphical User Interface
Mobile Development
No-Code
Reporting/Analytics
Software Development
Source Control
Testing Management
Version Control
Web App Development